About The Position

The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services. Position Summary: Supervise and train AOT Case Monitors in carrying out their tasks to ensure consumers under an order for Assisted Outpatient Treatment Program are receiving their court mandated services and if not that AOT is intervening in a timely manner to rectify any shortcomings to work toward the safety and wellbeing of the consumer and community.

Requirements

  • A Master's Degree in Social Work from an accredited school of social work and two years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least one year of which must have been in a supervisory capacity.
  • A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal.
  • Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

Nice To Haves

  • Supervisory experience.
  • Extensive knowledge of community mental health resources.
  • Familiar with mental health terminology.
  • Strong interpersonal and communication skills.
  • Strong organizational and time management skills.
  • Ability to interface with service providers from all sectors of the service system.

Responsibilities

  • Supervise case monitors in their performance and decision making.
  • Assist in the preparation of treatment plans and legal documents required for obtaining a court order.
  • Collaborate and interface with mental health providers and families to monitor consumers’ engagement and adherence with court mandated mental health treatment.
  • Assess the quality and appropriateness of community care planned and provided.
  • Participate in case conferences to discuss consumer eligibility for AOT as well as progress under the court order.
  • Manage untoward events through the monitoring of services and provision of support to Care Coordinators, Assertive Community Treatment teams, Intensive Mobile Treatment Teams, and other mental health providers involved in the consumers’ care.
  • Participate in Quality Assurance reviews and special projects.
  • Fulfill case monitor and investigation responsibilities when necessary.
  • Oversee administrative responsibilities to include, but not limited to, staff timekeeping, participating in hiring process and providing administrative oversight in the absence of the team Assistant Director.

Benefits

  • Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
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