About The Position

The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services. Position Summary: Provide Clinical expertise specific to AOT cases in order to enhance the skills, knowledge, and abilities of the AOT case monitor and support staff to intervene on complex AOT cases. Working under the supervision of the Deputy Director of Quality Improvement or Deputy Director of AOT Administration, you will:

Requirements

  • A Master's Degree in Social Work from an accredited school of social work and three years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least two years of which must have been in a supervisory capacity.
  • A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal.
  • Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

Nice To Haves

  • Supervisory experience within a NYS AOT program.
  • Extensive knowledge of community mental health resources.
  • Familiar with mental health terminology.
  • Strong interpersonal and communication skills.
  • Strong organizational and time management skills.
  • Ability to interface with service providers from all sectors of the service system.
  • Demonstrated ability to work independently.

Responsibilities

  • Provide guidance to all AOT Case Monitors, AOT Social Work Supervisors, and Assistant Directors on clinical issues on difficult cases.
  • Attend case conferences with case monitors and/or social work supervisors as needed, but particularly on difficult cases or cases where consumers have had two or more SERs in a six-month period.
  • Assist case monitors, supervisors, and psychiatrists in the preparation of treatment plans by providing recommendations for resources in cases when previous referrals have not been successful and focusing on the clinical needs of the consumer.
  • Interface with mental health providers and families to provide technical assistance with consumers’ engagement and adherence with court mandated mental health treatment.
  • Assess the quality and appropriateness of care planned and provided.
  • Review untoward events through the monitoring of services and provision of support to Care Coordinators, Assertive Community Treatment teams, and other mental health providers and work with Quality Improvement to develop plans to prevent such incidents.
  • Participate in Quality Improvement reviews and special projects to improve the efficiency and effectiveness of AOT.
  • Provide coverage as needed when SW Supervisors and/or Asst. Directors are out. are out.
  • Participate on hiring panels on new staff.
  • Design and present clinical learning tools to assist case monitors in performing their duties.
  • Collaborate with the Senior Clinical Advisor for the Bureau of Mental Health to design, develop, and present clinical learning tools to assist AOT case monitors and Social Work supervisors.

Benefits

  • Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
  • Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
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