AOG Desk Manager

Wheels Up • Chamblee, GA

18h • $86,000 - $115,000 • Onsite

About The Position

The AOG Manager is responsible for leading the day-to-day operations of the Wheels Up Supply Chain AOG Desk, ensuring rapid procurement and delivery of aircraft parts to support maintenance events and minimize aircraft downtime. This role oversees AOG procurement personnel, maintains compliance with FAA regulations and company policies, and coordinates closely with maintenance, finance, and supply chain teams to ensure efficient inventory management and high service levels across the enterprise.
Location: This role is fully on‑site at the Member Operations Center (MOC) in Chamblee, GA.

Requirements

• High School diploma or GED required. Bachelor’s Degree preferred
• 5+ years of Aviation industry procurement experience preferred with a MRO, 135 or 121 Carrier
• 3+ years supervisory experience
• Customer service oriented
• Effective verbal, telephone, written, and interpersonal communication skills required
• Proven, strong communication, negotiation, analytical, and project/program management
• Over the buying team for scheduled Mx and AOG – needs Aviation Purchasing

Nice To Haves

• Strong leadership background
• Experience familiar with Corridor and CAMP
• Bachelor’s Degree preferred

Responsibilities

• Manage all day-to-day operations pertaining to the Supply Chain AOG Desk across the Wheels Up enterprise to provide premium service and optimal inventory availability to internal and external customers.
• Supervise AOG Desk, personnel, and activities for the Supply Chain function within Wheels Up.
• Maintain high service levels to internal/external customers regarding AOG Desk Procurement operational hours, order fulfillment, etc.
• Manage AOG Desk function of the organization to high standards utilizing latest methodologies and technology.
• Responsible for the scheduling of AOG Desk Procurement personnel to a 24 hour/7day work week.
• Responsible for the procurement of aircraft components, parts and materials in accordance with company General Maintenance Manual and FAA regulations.
• Accountable for the accuracy and integrity of Wheels Up Procurement process to ensure Sarbanes Oxley compliance as well as to Generally Accepted Accounting Principles (GAAP).
• Coordinate with and effectively communicate with Finance, Maintenance Control, AOMs, Maintenance Planning, Suppliers, and other Supply Chain Departments etc on the status of materials orders including pricing, availability, delivery and tracking information.
• Develop, implement, maintain, and audit Policies, Procedures and Work Processes to ISO Standards.
• Maintain a management cockpit of critical operational data and metrics. Provide regular reporting to upper management.
• Update and maintain inventory tracking program and reporting.
• Perform other duties and/or special projects as assigned.

Benefits

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance
• A variety of additional programs and services in support of your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED