Annual Giving Operations Manager

Santa Clara University•Santa Clara, CA

30d•$37 - $45•Hybrid

About The Position

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees. Ranked among the top 15 percent of universities nationwide by U.S. News and World Report, Santa Clara University is California's oldest operating institution of higher education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world. University Relations builds Santa Clara University’s excellence and character by strengthening relations with alumni, parents, and friends of the University, raising public awareness, and increasing private philanthropy. The development division has been recognized with the CASE Educational Fundraising Award, an honor given each year to superior fundraising programs at educational institutions across the country. The Annual Giving Team within University Relations seeks an outstanding candidate for the position of Annual Giving Operations Manager. This position reports to the Executive Director of Annual Giving and ensures that the Reunion Giving, Direct Appeals, Digital Engagement and Student Digital Engagement teams and the Executive Director r eceive the highest level of operational and strategic support, enabling them to maintain an outward focus on building relationships and securing gifts. The diversity of the workload requires leadership, flexibility, efficiency, attention to detail, and the ability to prioritize tasks and meet deadlines for a wide variety of assignments. This position also requires tact, diplomacy, and confidentiality in dealing with members of the University community and the University's donors.

Requirements

Direct knowledge of financial, hiring, and other operational practices.
Knowledge of higher education and development preferred.
Understanding and appreciation of the mission of Santa Clara University and the vision and values of a Jesuit Catholic educational institution.
Proactive and well-organized individual who can demonstrate accountability, initiative, creativity, and focus in a rapidly changing environment.
Exceptional verbal, writing, and research skills, preferably demonstrated in an academic setting.
Expert planning, coordination, and organizational ability, including managing numerous projects simultaneously.
Proficiency in using fundraising database (or similar).
Excellent computer skills; proficiency in using advanced functions of word processing, Excel spreadsheets, PowerPoint, Google products (i.e., Google docs, Gmail, etc.) database, and web resources.
Willingness to learn new software if needed.
Positive attitude and flexibility.
Strong interpersonal skills and the ability to collaborate, build alliances, and achieve results within a population that may possess competing interests, opinions, and /or expectations.
Ability to motivate, build long-term relationships with and gain the respect of internal and external colleagues and donors.
Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material.
Demonstrated ability to manage time and workload to multitask and achieve goals in a deadline driven environment while maintaining a strong attention to detail.
Demonstrate a genuine appetite to contribute to a collaborative and professional team environment with a positive attitude, sense of humor and flexibility.
Bachelor’s degree required
Minimum five years professional experience working for a non-profit organization, higher education institution or related field preferred.