Annual Giving and Stewardship Coordinator

NorthBay Health • Fairfield, CA

1d

About The Position

At NorthBay Health, the Annual Giving and Stewardship Coordinator provides
comprehensive administrative, operational, and donor-relations support to the
NorthBay Health Foundation/Fund Development team. This position coordinates
day-to-day office operations and administrative functions, manages donor
stewardship and recognition programs, supports the planning and coordination of
year-round annual giving programs to enhance and renew philanthropic
contributions, and provides administrative support to the Foundation Board. The
position requires excellent communication and diplomacy skills and the
willingness to maintain confidentiality due to the nature of the business
conducted within the company and division.

Requirements

• The position requires excellent communication and diplomacy skills and the willingness to maintain confidentiality due to the nature of the business conducted within the company and division.

Responsibilities

• Handles administrative and clerical responsibilities needed to support the senior leaders and department as requested.
• Provide administrative support to the NorthBay Health Foundation Board and committees, including preparing agendas and materials, taking minutes, tracking action items, and maintaining accurate Board rosters and records.
• Serve as the first point of contact for the Philanthropy office, greeting visitors, responding to inquiries, and ensuring a welcoming environment.
• Manage office operations, supplies, vendor relationships, and general workflow to ensure efficient daily functioning.
• Provide administrative assistance for special projects as directed by department leadership. Responsibilities include scheduling and coordinating special project meetings, creating a timeline, assist in project documentation, submitting requests for proposals (RFPs), and tracking project progress.
• Prepare check requests, process invoices and expense reports, and track budget expenditures as necessary.
• Work with leaders of Philanthropy and the Marketing and Communications department to develop and implement comprehensive annual giving strategy that includes but is not limited to direct mail, email campaigns, giving societies, grateful patient acquisition and employee giving.
• Work with the Mar/Comm team and external vendors to create compelling and donor-centric solicitation pieces that meet NorthBay Health brand standards.
• Manage all fundraising direct mail and digital solicitation strategies with support from the Mar/Comm team.
• Work closely with the Philanthropy leadership to upgrade donors and identify prospective major gift and planned giving prospects.
• Track all actions, campaigns, and donor engagement in the donor database.
• Analyze donor giving patterns and campaign performance to refine future strategies.
• Plan and implement effective ways to re-engage lapsed donors.
• Provide regular and accurate reports on annual giving donor retention, response rates, acquisition and other key performance indicators.
• Participate in cross-functional meetings to help ensure that the annual giving program supports the larger goals of the Foundation, such as capital campaigns and major gift initiatives.
• Performs other related duties as assigned.
• Nurtures relationships with donors through gratitude and strategic engagement, ensuring their gifts are properly acknowledged and their impact is communicated.
• With oversight from the leader of Philanthropy, creates and implements a schedule of personalized stewardship communications.
• Coordinate with Philanthropy leaders and Marketing/Communications to ensure consistent and high-quality donor communications.
• Create and send timely and personalized letters, emails, and other correspondence to donors.
• Assist in ensuring donor acknowledgement letters and other correspondence are mailed out in a timely manner, while maintaining accuracy and attention to detail.
• Maintain accurate rosters of donor giving societies and loyalty programs, and keep the philanthropy database up to date with this information.
• Support donor recognition events and other activities, under the guidance of department leaders and in collaboration with the events team.
• Order promotional items and stewardship gifts as requested.
• Works closely with the department staff to ensure proper follow up with event attendees, prospects and donors.
• Maintain and update all donor recognition displays, including the cumulative giving wall and other recognition signage.
• Ensure proper and timely recording of donor milestones, acknowledgments, and recognition preferences in the donor database.
• Track stewardship deliverables and create annual stewardship calendars and reports.
• Provide administrative and logistical support for events and special projects as needed.
• Assist with the integrity of the database by following all procedures for proper data entry.
• Represent the Foundation with professionalism and integrity at all times.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed