Ancillary Night of Show Supervisor – Fillmore Charlotte

Live Nation Entertainment • Charlotte, NC

3d • Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Do you enjoy live events? Do you excel in fast-paced, creative environments? Then you’re in luck! We are looking for a team player with proactive customer service who doesn’t mind going above and beyond for the team and our guests. WHAT THIS ROLE WILL DO Reporting to the VIP Manager:

Requirements

• Professional and customer service oriented
• Strong in Microsoft Office Applications (Word, Excel, Outlook, PowerPoint)
• Daytime and Nighttime Availability is a MUST
• Exceptionally organized, with the ability to manage multiple tasks and deadlines effectively
• Ability to make clear concise decisions, sometimes with limited information
• Must possess superior interpersonal communication
• Working environment is fast paced, loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 45 lbs. using proper lifting techniques

Responsibilities

• Supervise and Sell VIP Seat Upgrades, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons every night
• Build strong relationships with VIP clients, VIP team and all internal departments
• Participate in all new hire processes including training
• Support the VIP Manager in all administrative tasks
• Coordinate operations on night of shows with Ops Manager, servers, and security to ensure premium experiences are delivered.
• Responsible for nightly setup and breakdown of the entire VIP areas
• Maintain exemplary and professional grooming standards.

Benefits

• Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• 401(k) program with company match, Stock Program Reimbursement
• New parent programs & support including caregiver leave and baby bonus, infertility support
• Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• Volunteer time off, crowdfunding network

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees