Seasonal Supervisor - Show Quality

Universal Studios Hollywood CityWalkLos Angeles, CA
6d

About The Position

Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment. BASIC JOB RESPONSIBILITIES Maintenance of the artistic integrity and intention of the event, a consistent and sensitive relationship to the live performance, and setting the ethical and moral ‘tone’ for the company Participate in leading a culture that promotes a professional, collaborative, inspiring, inclusive, fun and teamwork-driven work setting for all employees Provide support for seasonal staff including area/venue supervision, coaches, captains, performers etc. Work closely, communicatively, and efficiently with partners Provide feedback and coaching to captains, coaches, trainers, and performers Ensure that any incidents, injuries or discipline issues are resolved and reported appropriately Document and organize reports nightly Specific operation responsibilities per the needs of the event Understand and actively participate in Environmental, Health and Safety responsibilities by following established USH policy, procedures, training, and employee involvement activities. Cast performers to fill staffing vacancies Performs other duties as assigned

Requirements

  • Superior leadership and motivational skills
  • Excellent communication and organization skills
  • Ability to work successfully and safely in a fast paced and continually changing environment
  • Familiarity with the park at night and an ability to safely drive a golf cart in various lighting conditions
  • Excellent computer and Microsoft Office skills
  • Strong organizational and staffing skills
  • Previous experience in large scale entertainment events
  • Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
  • Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
  • Behavioral - No more than a Final Written Warning level discipline in the last 6 months
  • Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
  • Availability - Must have full open availability

Nice To Haves

  • Previous Show Quality coach and/or directing experience highly preferred

Responsibilities

  • Maintenance of the artistic integrity and intention of the event, a consistent and sensitive relationship to the live performance, and setting the ethical and moral ‘tone’ for the company
  • Participate in leading a culture that promotes a professional, collaborative, inspiring, inclusive, fun and teamwork-driven work setting for all employees
  • Provide support for seasonal staff including area/venue supervision, coaches, captains, performers etc.
  • Work closely, communicatively, and efficiently with partners
  • Provide feedback and coaching to captains, coaches, trainers, and performers
  • Ensure that any incidents, injuries or discipline issues are resolved and reported appropriately
  • Document and organize reports nightly
  • Specific operation responsibilities per the needs of the event
  • Understand and actively participate in Environmental, Health and Safety responsibilities by following established USH policy, procedures, training, and employee involvement activities.
  • Cast performers to fill staffing vacancies
  • Performs other duties as assigned
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