Analyst, Ticketing Analytics

Major League Baseball•New York, NY

11d•$70,000 - $80,000

About The Position

MLB’s Ticketing department is a centralized resource within Baseball’s Office of the Commissioner. The Ticketing organization works cross-functionally across MLB to support the development and execution of our strategies for growing baseball globally. MLB is hiring an Analyst, Ticket Analytics to be a key contributor in support of some of the top initiatives being undertaken across the industry. This position will report directly to the Director, Ticketing Analytics within the Ticketing department and will focus on leveraging data and analytics to help drive business impact with a specific focus on the ticketing vertical. The ideal candidate will have an intimate understanding of the complexities of the sports ticketing landscape, and will bring a strong, structured analytical toolkit and experience to a fast-paced and collaborative environment.

Requirements

1+ years of experience in data strategy and/or analytics roles, ideally within Sports, or Media & entertainment
College Graduate. B.A./B.S. degree with a relevant academic major (mathematics, statistics, computer science) is strongly preferred, though candidates with non-traditional schooling backgrounds and strong relevant experience will be considered.
Advanced knowledge of quantitative data collection and data analysis using SQL is required, experience with data science and statistical concepts such as regression modeling in R or Python is preferred
Ideal candidate will have a low-ego, team-oriented mindset and desire to deliver effective results.
Desire to implement best practices, processes, and structures to amplify the outputs of the team
Demonstrated competency in translating data into actionable insights that help define strategic direction
Desire to work in a fast-paced, cross-functional environment that regularly integrates with multiple stakeholders including but not limited to strategy teams, BI, and data engineering
Highly developed communication skills with the ability to story-tell using data and influence executive leadership

Nice To Haves

Experience with BI platforms such as Looker, Tableau, or other data visualization software is preferred
Previous experience working within the sports industry is preferred

Responsibilities

Own the categorization and mapping of MLB ticketing data
Work to standardize Club ticketing data in an effort to provide accurate and relevant reporting
Audit and reconcile ticketing data feeds with financial and Club-submitted reporting
Build ad-hoc reports and dashboards using primary and secondary ticketing data
Work as a liaison between Data Engineering and Business teams to help determine structure, ETL processes, and enhancements of the ticketing database
Assist with day-to-day management and coordination of partner relationships
Thorough and timely documentation of revenue driving initiatives
Manage additional projects as assigned