ANALYST, Strategy & Analytics - Memphis Grizzlies @ FedExForum

Compass Group•Memphis, TN

12d•Onsite

About The Position

The E15 Analyst will spearhead the delivery of analytics and insights to our operators and partners at FedExForum. In this role, you will be responsible for working with Levy’s Vice President of Hospitality Strategy and Grizzlies’ leadership team to set the strategy for the deployment and focus of analytics insights across hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy operations forward. Ultimately, this role will focus on analytics initiatives that measure and forecast project performance, assess economic value, and identify opportunities for improved outcomes, while overseeing the implementation of E15’s proprietary analytics platforms that empower operators with real-time insights and intelligent decision support. At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com.Apply to E15 today! E15 is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Requirements

Demonstrated ability to work independently and take initiative in a fast-paced environment
Strong ability to build and manage stakeholder relationships
Ability to work in a consultative role at all levels of an organization
1-3+ years of experience in quantitative, analytical and/or client-facing businesses as well as experience interacting with internal organizational leadership
Bachelor’s and/or Master’s degree in business analytics, finance, statistics, economics, or a related field
Demonstrated ability to leverage R, Python, SQL, or Tableau in analytical workflows
Experience in using data visualization tools, visual features of statistical software tools or PowerPoint to communicate complex ideas to non-technical audiences
Experience in Excel, experience in financial modeling a plus
Experience in survey analytics
Can share examples of using data to solve complex problems
Exceptional analytical and quantitative problem-solving skills paired with the ability to develop creative and efficient solutions
Strong curiosity and willingness to learn and understand all facets of the business operations

Nice To Haves

Food service operations awareness/experience a plus
Desire to work in a sports-focused environment is a plus

Responsibilities

General analytics support for FedExForum in partnership with Levy Restaurants – a leading hospitality company specializing in food & beverage service across sports & entertainment venues
Build and maintain relationships with key client and Levy stakeholders by understanding their strategies and business objectives
Gather and analyze information, formulate and test hypotheses, develop and communicate recommendations in alignment with the Grizzlies’ goals
Develop deep knowledge of the venue’s physical layout, proposed technologies, and operational processes
Design and implement pricing, product, placement, and promotion strategies for concessions and premium distribution points, based on team objectives and fan feedback
Create and standardize reporting formats (e.g., dashboards, slide decks, status updates) for use by partners and operators
Collaborate with the Grizzlies to support strategy development for new technology initiatives
Communicate key guest insights and action items
Analyze and build optimal solutions around variable labor and cost of sales management
Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
Support, manage, or directly complete ad-hoc analytics projects as required
Be present at all major events to observe fan interactions, gather insights, and identify areas for improvement
Develop and present monthly analytical updates to Grizzlies Senior Leadership on sales performance, fan experience, and other major KPIs