Analyst Sr, Application

Southern Company • Birmingham, AL

1d • Onsite

About The Position

The Primavera Center of Excellence (COE) within Southern Company’s Technology
Organization (Enterprise Technology Solutions) implements and supports
enterprise applications used across Generation (Fossil, Hydro, and Nuclear),
Transmission, Distribution, Technical Shared Services, and Project Management
Offices (PMOs), including scheduling groups across Southern Company operating
companies.

This role provides functional and technical production support for the COE’s
portfolio (including Oracle Primavera P6 and Unifier, ScheduleAnywhere,
Contruent, XER Manager, and Fuse) and participates in the full software
lifecycle: implementation, configuration, upgrades/patching, integrations, and
issue resolution. The analyst partners with business users and vendors to keep
systems available, secure, and aligned to business processes, and to help users
adopt new features.

Leveling: This position may be filled at Exempt Level 4, 5, or 6 based on the
successful candidate’s qualifications and experience.

Requirements

• Experience implementing, maintaining, and supporting vendor-developed enterprise applications in a production environment.
• Experience with application lifecycle activities (implementation, configuration, patching/upgrades, testing, and release/cutover support).
• Experience supporting applications delivered through Citrix (or similar virtual application/desktop environments).
• Experience administering or supporting Java application server environments (e.g., Oracle WebLogic).
• Experience working with relational databases (Oracle and/or Microsoft SQL Server), including basic query and troubleshooting skills.
• Knowledge of IT service management / software support practices (e.g., incident, problem, and change management).
• Demonstrated ability to manage work across multiple priorities and deliver project tasks on time.
• Strong written and verbal communication skills, including the ability to communicate technical concepts to non-technical audiences.
• Ability to build effective working relationships with employees, peers, leaders, and external vendors.
• Coordinate work across Technology Organization functions (e.g., infrastructure, security, database, and end-user computing) to resolve issues and deliver changes.
• Ability to write and troubleshoot SQL queries.

Nice To Haves

• Primavera Unifier and/or Primavera P6 technical implementation and support experience.
• Knowledge of finance and accounting concepts as they relate to project controls and cost management.
• Formal project management experience (leading small to mid-size initiatives, coordinating resources, managing schedules, risks, and budgets).

Responsibilities

• Provide day-to-day production support for COE applications (Primavera P6/Unifier, Contruent, ScheduleAnywhere, XER Manager, Fuse, and related tools), including incident triage, troubleshooting, and user support.
• Plan and execute application implementations, patches, and upgrades, including testing, cutover activities, and post-deployment validation.
• Maintain working knowledge of supported platforms and roadmaps; evaluate new features and recommend improvements that increase usability, reliability, and value.
• Develop and maintain an understanding of end-to-end business processes supported by the COE applications (e.g., project controls, scheduling, cost management, and reporting).
• Elicit, document, and validate functional requirements and translate them into technical specifications, including data, integration, and security considerations.
• Configure applications to meet approved business requirements, applying standard configurations when possible and documenting exceptions and rationale.
• Design, build, and support integrations and data transfers between COE applications and upstream/downstream systems (including monitoring, error handling, and reconciliation).
• Coordinate with internal technology partners (e.g., DBAs, Citrix, server/hosting, security) and application vendors to support architecture, environment health, access, and performance.
• Own issue management through resolution, including prioritization, vendor escalation, root-cause analysis, and communication of status/ETA to stakeholders.
• Build and maintain strong relationships with business partners across operating companies to enable effective implementations, training/adoption, and ongoing support.
• Support project managers with reporting, metrics, and stakeholder updates (e.g., status, risks, issues, dependencies, and release communications) as needed.

Benefits

• Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
• This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).
• A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level