Analyst RO Business Operations

Hilton Grand VacationsOrlando, FL

About The Position

Here’s why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! Responsibilities Position Summary: Operational Reporting & Analysis: Develop and maintain dashboards and reports to track Club performance metrics. Analyze trends and variances to support decision-making and operational improvements. Assist in month-end close processes and Club-related reconciliations. Headcount & Resource Planning: Support ongoing reconciliation of Club headcount across systems and teams. Partner with Finance and HR to ensure alignment with budget and forecast processes. Audit & Compliance Support: Assist with internal audits including DEX and other Club-related operational reviews. Ensure data accuracy and compliance with internal controls. Cross-functional Collaboration: Work closely with Resort Ops, Call Center, and Finance teams to support Club operations. Partner with Financial Consolidation teams to streamline overlapping processes. Process Improvement & Documentation: Identify and implement improvements to reporting and operational workflows. Maintain documentation of key processes and procedures

Requirements

  • Experience with Budgeting, forecasting, reporting, analysis, and P&L analysis
  • Basic knowledge of GAAP principle
  • BA/BS/Bachelor's Degree
  • 3-5 years of related experience
  • Computer Skills
  • Presentation Skills
  • proficiency in Excel and Accounting software.

Nice To Haves

  • 5-7 years of related experience
  • Computer Skills
  • proficiency in Excel and Accounting software.
  • Timeshare experience
  • Tableau experience

Responsibilities

  • Develop and maintain dashboards and reports to track Club performance metrics.
  • Analyze trends and variances to support decision-making and operational improvements.
  • Assist in month-end close processes and Club-related reconciliations.
  • Support ongoing reconciliation of Club headcount across systems and teams.
  • Partner with Finance and HR to ensure alignment with budget and forecast processes.
  • Assist with internal audits including DEX and other Club-related operational reviews.
  • Ensure data accuracy and compliance with internal controls.
  • Work closely with Resort Ops, Call Center, and Finance teams to support Club operations.
  • Partner with Financial Consolidation teams to streamline overlapping processes.
  • Identify and implement improvements to reporting and operational workflows.
  • Maintain documentation of key processes and procedures

Benefits

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • Day One medical, dental and vision insurance
  • 401K plan
  • Paid Time Off (PTO) program and extraordinary travel benefits!
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