Analyst II, Implementation
About The Position
We are currently looking to add to our team of Implementation-Conversion Analysts. As an Implementation-Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. In this role you will be applying multi-discipline skills to managing multiple client onboarding or migration projects at the same time. This requires you to apply some project management skills, business analyst skills, and strong soft skills with multiple stakeholders within the client’s team and internally at FIS. You will examine project delivery requirements, configuration forms, digital experience integration specifications (including APIs), review operational needs, configure fraud prevention applications, and train our customers to deliver a successful project. To be successful in this role, you will need to be adaptable, flexible, and willing to take initiative. We need individuals that will be problem solvers and drive creative solutions to meet the needs of our clients when answers to problems are not immediately clear.
Requirements
- Prior experience in banking, finance, fintech, operations
- Experience in Microsoft Office Suite
- Ability to manage multiple competing deliverables with differing delivery
- Strong soft skills
- The ability to translate client requirements to technical specifications, and then explain these requirements to internal stakeholders
Nice To Haves
- Payments networks, issuing, debit or credit card experience
- Familiarity with ServiceNow ticketing system
- Familiarity with card fraud mitigation, card switches, other back-end card systems like gateways/processors/acquirers
- Planview experience for timekeeping and project management
Responsibilities
- Reviewing project intake documents, client requirements and planning for successful project execution
- Verifying financial institution information like BIN data, branding logos/card art, application configuration specifics, privacy disclosures and more
- Updating multiple FIS systems with required information
- Configuring the financial institution’s application FIS systems
- Partnering with external digital banking integrators to deliver a unified card fraud prevention experience
- Updating internal tracking systems like ServiceNow and Planview
Benefits
- Opportunities to make an impact in fintech
- Personal and professional learning
- Inclusive, diverse work environment
- Resources to give back to your community
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
