Analyst II/HR Systems (Oracle HCM Technical)

Southwest Gas•Las Vegas, NV

34d

About The Position

The Analyst II/HR Systems is a seasoned individual contributor in the HR Systems area of the Human Resources (HR) department. This technical individual modifies, configures, tests, implements, and maintains HR systems (i.e. Oracle HCM Cloud and Oracle E-Business Suite). The position analyzes business needs, translates needs into requirements, and develops or recommends software solutions with the aim of optimizing operational efficiency. This position also supports business operations by providing guidance, training, and system support while continuously analyzing current business processes against related policies and procedures to promote technology innovations aimed to maximize productivity and standardization across the organization. This position handles moderate issues and problems, while referring more complex issues to higher-level analysts. This position may provide leadership, coaching, and/or mentoring to an Analyst I/HR Systems.

Requirements

There are clear precedents and practices which the incumbent uses to determine how this job is performed.
Possesses comprehensive functional knowledge of subject matter.
Requires two to four years of relevant work experience and a bachelor's degree in a related field from an accredited university, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities.
Ability to work as part of a team
Problem management
Problem solving skills
Analytical thinking skills
Technical expertise
Debugging skills
Computer skills
Detail oriented
Ability to meet deadlines
Project management skills
Experience with one or more programming languages or frameworks.

Nice To Haves

Intermediate knowledge of PL/SQL is preferred.
Industry recognized certification(s) relevant to responsibilities are preferred.
Incumbents performing activities requiring government, regulatory or vendor certification must keep those certifications Current.

Responsibilities

Maintain Oracle HCM Cloud subject matter expertise in support of multiple Oracle HCM Cloud modules which may include Core HR, Recruiting, Talent (Performance Management and Succession Planning), HR Helpdesk, Learning, Benefits, Absence Management, and Compensation/Workforce Planning
Provide Oracle E-Business (EBS) subject matter expertise to assist in trouble shooting problems with the integrations as well as maintaining the existing functionality (outside of Payroll) still residing in EBS
Provide end-user support for the HR modules and business processes by providing guidance, troubleshooting, and resolving issues
Work with Oracle Support to open Service Requests to resolve issues, test recommended changes, and implement changes
Work with business team and act as a liaison between functional team and business departments
Perform configuration and testing of HCM Cloud modules, or EBS modules (as applicable)
Develop simple Fast formulas
Create and modify HCM Extracts (intermediate complexity) using PL/SQL and OTBI (Oracle Transaction Business Intelligence); Create and modify BIP reports
Analyze code including Oracle APIs, as needed
Work with project management and/or business area personnel to determine needs and identify technical application requirements, including requirements for security, recovery and integration with related applications. Participate and guide others in the analysis and prioritization of system enhancements and upgrades and ensure appropriate coordination and communication
Consult with business users to understand planned user interaction and external and internal business context; perform research and analysis of product and service alternatives using Southwest Gas (SWG) methodology (cost/benefit, risk, etc.), and document findings
Lead the development of functional specs and design the use of application software functions and options
Confer with system architects, analysts, and others to design systems, and to obtain information on project limitations, capabilities, and performance requirements
Participate and guide others in established software system testing and validation procedures and documentation
Plan, design, and conduct appropriate levels of application or infrastructure testing, including preparation of test plans, scripts, data, and expected results
Maintain accurate, high-quality, and timely documentation for all steps and activities undertaken in order to resolve client issues/questions
Diagnose and resolve moderate issues and problems in a timely manner
Provide on-call support when assigned
Participate and guide others in the analysis, prioritization, and development of change requests, upgrades, security patches, maintenance actions, and assure appropriate coordination, communication, and approval
Consult with support groups and business units about software system design, maintenance, and intended system use and business context
Analyze functional specs and software requirements to determine feasibility of system design within time and cost constraints
Analyze business problems, processes and opportunities. Translate into requirements and recommend solutions that are consistent with the HR Road Map and IT initiatives
Prepare development specifications for application modules, determine estimated effort, and gain approvals when appropriate
Use advanced methods to develop, modify, and document software systems, interfaces, and access tools, using data analysis to predict and measure outcomes and consequences of design
Coordinate and guide others in software system installation and upgrades with vendors and other IS teams
Use advanced methods to develop SWG custom applications when appropriate and create appropriate technical artifacts to support development and operations support within the Software Development Life Cycle (SDLC), including documentation and architecture/logic flow diagrams
Participate and guide others in technology recovery and departmental emergency management planning, rehearsals, and execution
Plan, participate, and guide others in the configuration, testing, and implementation of assigned application components (package or custom) needed to implement requirements
Perform or guide others in the turnover of tested application or infrastructure items and related documentation for production use.
Communicate and work effectively on project teams and work groups; communicate effectively with support groups and business units, and with supplier and contractor technical personnel
Understand and ensure effective use of I/S policies, practices, methodology, standards, and tools
Continually identify opportunities for improvement in departmental practices and procedures and participate or guide others in developing and implementing them to stay current with the latest technology
Design, conduct, participate, and guide others in delivery of training for I/S personnel
Be a source of knowledge and expertise in two or more functional and/or technical topics; prepare briefings and research reports as appropriate
Gain intimate knowledge of the business processes and organization in the areas being supported
Perform related duties and responsibilities as assigned
Regular and predictable attendance is a condition of employment and is an essential function of the job