Analyst I, Billing Services
About The Position
Learn various Administrative processes that impact the payment cycle and customer experience Adjust bills within the AS400 to satisfy customer expectations Execute established queries without supervision Manipulate and analyze the output of various data sets and systems to uncover trends Report findings and recommendations that support continuous process improvement Effectively communicate with internal and external customers to obtain necessary customer requirements Assist Department Management with day-to-day operations Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Requirements
- High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background; Higher Education preferred
- Minimum of one year previous experience in billing and/or accounts receivables preferred
- Must have strong written, verbal and listening communication skills
- Highly organized with strong attention to detail and quality focus
- Demonstrate Intermediate understanding of Excel techniques
- AS400 and querying experience highly preferred
- Trucking experience preferred
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
Nice To Haves
- Higher Education preferred
- Minimum of one year previous experience in billing and/or accounts receivables preferred
- AS400 and querying experience highly preferred
- Trucking experience preferred
Responsibilities
- Learn various Administrative processes that impact the payment cycle and customer experience
- Adjust bills within the AS400 to satisfy customer expectations
- Execute established queries without supervision
- Manipulate and analyze the output of various data sets and systems to uncover trends
- Report findings and recommendations that support continuous process improvement
- Effectively communicate with internal and external customers to obtain necessary customer requirements
- Assist Department Management with day-to-day operations
- Regular attendance is required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
