Analyst, Credit Balances (54663)
About The Position
Credit Balance Analyst has the primary responsibility of engaging with Payer and Patient outreach and support to review, set up, and complete any refund due to our clients as necessary. Review and verify information before submitting to request executive staff for a credit. Route documents to appropriate internal and external teams for review as the last stop for adjudication and review. Respond to inquiries or concerns from Billing Office via incoming telephone calls or email. Gather and compile data and be an assistant to the team manager on any duties assigned outside of normal day-to-day functions
Requirements
- High School Diploma or equivalent required.
- Minimum 2 years’ healthcare experience.
- Proficiency with Microsoft Office.
Nice To Haves
- Bachelor’s Degree in Healthcare Administration or related field a plus.
- Athena Collector System, Cedar, SalesForce CRM, Microsoft Office, and VeriNet experience a plus.
Responsibilities
- Ability to completely and accurately complete Credit Balance assignments for day-to-day function
- Follow up with insurance payers as they request a credit for balances paid
- Adheres to department benchmarks and productivity
- Ability to organize and maintain excellent standards of processes independently
- Effectively notice and report trends of issues that may be occurring in the billing system
- Ability to work in a team environment and get along well with others in a fast paced and diverse environment
- Motivation to bring company to the next level of excellence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
