Shell Balances Analyst

Motorola Solutions•Orlando, FL

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Motorola Solutions is a global leader in professional mobile communications systems, boasting a rich history of technological innovation and a worldwide footprint of installed systems. Our mission is to empower people to excel in the most critical moments. We develop cutting-edge, meaningful, and impactful technology—like enabling firefighters to see around structures and police officers to see around corners. We encourage you to discover the meaningful work we do.

Requirements

Strong analytical skills with a meticulous attention to detail.
Proven ability to troubleshoot issues, identify discrepancies, and propose corrective actions.
Excellent communication and collaboration skills for effective cross-functional teamwork.
Proficiency in key tools and systems (e.g., SCDR, forecasting tools, reporting platforms).
Comfort working with extensive datasets and producing clear, actionable reports.
4+ years of experience in one of the following: finance, IT, public safety, contract support

Nice To Haves

Experience in financial reconciliation or backlog management.
Familiarity with forecasting, credit, and customer service processes.
Proficiency with data analysis tools such as Excel, Tableau, or similar platforms.

Responsibilities

Regularly monitor and correct shell (backlog) balances to ensure data integrity and accuracy.
Validate balances against system data, forecasts, and financial reports.
Interface with cross-functional teams (e.g., Customer Service Managers, Credit, Forecast Support, SCDR Tool Owners) to resolve discrepancies and ensure process alignment.
Identify the root causes of inaccuracies and collaborate with stakeholders to implement resolutions.
Track and report on shell balance progress, including reductions, accuracy improvements, and trend identification.
Proactively recommend and document improvements to the shell balance tracking, validation, and reporting processes to boost efficiency and accuracy.