Analyst Consultant - Salesforce Product Manager

Elevance Health•Indianapolis, IN

1d•Hybrid

About The Position

Analyst Consultant - Salesforce Product Manager Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. The Analyst Consultant is responsible for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution. How you will make an impact: Works on highly complex business needs, develops epics and user stories manages backlog in tools and research issues thorough subject matter expertise and an understanding of business processes. Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning. Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk. Support strategic direction and may lead system requirements definition, design, testing, training and implementation support. Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations. Assist in the analysis of the functional business requirements and implementation details to ensure design meets nonfunctional requirements. Participates in Product Roadmap planning and all phases of the SDLC. Primary Interface with initiative team to ensure they have a clear understanding of the requirements. Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed. May provide support during the integration and acceptance testing phases and implementation. Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels. Adheres to the current Software Delivery Life Cycle (SDLC). Anticipates and identifies opportunities for improvement including SDLC business processes and innovation. Agile principles and mindsets to be used to accomplish deliverables and communication. Performs in a leadership role to help guide team members and serves as an expert for the team. Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.

Requirements

Requires a BA/BS and minimum of 6 years of experience, which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Strong communication/facilitation, analytical and data-driven skills to define requirements and drive metric-based outcomes, preferred.
Proficient with project management and documentation tools (e.g., JIRA, Microsoft Teams) and detail-oriented in tracking progress and maintaining clear documentation, preferred.
Collaborative, adaptable, and solutions-oriented when working with cross-functional teams (developers and business stakeholders), preferred.
Familiar with SAFe/Agile practices, preferred.
Familiar with CRM and sales tools (e.g., Salesforce), required, preferred.
Health insurance industry background, preferred.

Responsibilities

Works on highly complex business needs, develops epics and user stories manages backlog in tools and research issues thorough subject matter expertise and an understanding of business processes.
Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning.
Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk.
Support strategic direction and may lead system requirements definition, design, testing, training and implementation support.
Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations.
Assist in the analysis of the functional business requirements and implementation details to ensure design meets nonfunctional requirements.
Participates in Product Roadmap planning and all phases of the SDLC.
Primary Interface with initiative team to ensure they have a clear understanding of the requirements.
Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed.
May provide support during the integration and acceptance testing phases and implementation.
Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels.
Adheres to the current Software Delivery Life Cycle (SDLC).
Anticipates and identifies opportunities for improvement including SDLC business processes and innovation.
Agile principles and mindsets to be used to accomplish deliverables and communication.
Performs in a leadership role to help guide team members and serves as an expert for the team.
Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.