Analyst Consultant - Salesforce Product Management

Elevance Health • Atlanta, GA

2d • Hybrid

About The Position

Analyst Consultant - Salesforce Product Management Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Analyst Consultant - Salesforce Product Management is responsible for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution. How You Will Make an Impact: Works on highly complex business needs, develops epics and user stories manages backlog in tools and researches issues thorough subject matter expertise and an understanding of business processes. Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning. Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk. Support strategic direction and may lead system requirements definition, design, testing, training and implementation support. Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations. Assists in the analysis of the functional business requirements and implementation details to ensure design meets non functional requirements. Participates in Product Roadmap planning and all phases of the SDLC. Primary Interface with initiative team to ensure they have a clear understanding of the requirements. Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed. May provide support during the integration and acceptance testing phases and implementation. Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels. Adheres to the current Software Delivery Life Cycle (SDLC). Anticipates and identifies opportunities for improvement including SDLC business processes and innovation. Agile principles and mindsets to be used to accomplish deliverables and communication. Performs in a leadership role to help guide team members and serves as an expert for the team. Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.

Requirements

• Requires a BA/BS and minimum of 6 years experience, which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems; or any combination of education and experience, which would provide an equivalent background

Nice To Haves

• Familiarity with CRM systems, like Salesforce, and sales tools is required
• Strong healthcare knowldge
• Proficiency in project management and documentation tools, such as JIRA and Microsoft Teams.
• Analytical mindset for defining project objectives and requirements.

Responsibilities

• Works on highly complex business needs, develops epics and user stories manages backlog in tools and researches issues thorough subject matter expertise and an understanding of business processes.
• Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning.
• Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk.
• Support strategic direction and may lead system requirements definition, design, testing, training and implementation support.
• Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations.
• Assists in the analysis of the functional business requirements and implementation details to ensure design meets non functional requirements.
• Participates in Product Roadmap planning and all phases of the SDLC.
• Primary Interface with initiative team to ensure they have a clear understanding of the requirements.
• Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed.
• May provide support during the integration and acceptance testing phases and implementation.
• Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels.
• Adheres to the current Software Delivery Life Cycle (SDLC).
• Anticipates and identifies opportunities for improvement including SDLC business processes and innovation.
• Agile principles and mindsets to be used to accomplish deliverables and communication.
• Performs in a leadership role to help guide team members and serves as an expert for the team.
• Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level