Analyst, Commercial Reporting & Analysis

Carnival Corporation • Miami, FL

26d • Hybrid

About The Position

The Commercial Reporting Analyst is responsible for developing, maintaining, and enhancing reporting solutions that support Sales and Guest Services functions, including Commercial and Operational Reporting, Trade Sales, Global Contact Center Sales, and Contact Service. This role ensures timely and accurate delivery of reports, dashboards, and ad hoc analyses, leveraging multiple data sources and tools. The analyst collaborates with cross-functional teams to gather requirements, optimize reporting processes, and provide actionable insights that drive business performance.

Requirements

• Bachelor’s degree in Business, Finance, Information Systems, or related field required.
• 2–4 years of experience in reporting, data analysis, or business analytics.
• Familiarity with data warehousing concepts and SQL-based reporting essential.
• Strong proficiency in MS Excel, SQL (Oracle/Microsoft SSMS), and understanding of database design concepts.
• Excellent analytical, organizational, and problem-solving skills with high attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Effective communication and collaboration skills to work across departments.
• Ability to work independently with minimal supervision.

Nice To Haves

• Prior experience in a commercial or operational reporting environment preferred.
• Experience with reporting tools and platforms such as Hyperion, Tableau, and Workforce Management systems.

Responsibilities

• Data Analysis & Ad Hoc Reporting Prepare ad hoc reports and perform detailed analyses to support business decisions.
• Utilize SQL and other tools to extract and manipulate data from multiple sources, including CMS, Data Warehouse, Workforce Management systems, Reservations system, Hyperion, and Tableau.
• Process & System Enhancements Assist with projects aimed at improving reporting capabilities and operational efficiency within the Commercial & Operational Reporting Department.
• Identify opportunities for automation and implement solutions to streamline reporting processes.
• Collaboration & Knowledge Management Work closely with internal departments to gather requirements and ensure reporting solutions meet business needs.
• Build and maintain an accessible knowledge base for reporting processes and tools.
• Operational Support Contribute to monthly operational reporting, including the CCL Operations Book and Contact Center reporting.
• Support special projects and initiatives as assigned.

Benefits

• Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage
• Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan
• Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
• Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus 401(K) plan that includes a company match Employee Stock Purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees