Analyst, Client & Market Intelligence

Goodwin•Washington, DC

About The Position

Join Goodwin’s Global Operations Team and make a real impact on a global scale. Goodwin works with successful and innovative investors, entrepreneurs, and disruptors in life sciences, private equity, real estate, technology, and financial industries. As part of the Global Operations Team, you will collaborate with colleagues from varied backgrounds, fostering an environment of cross-functional learning, networking, and collaboration. The firm partners with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation, dispute resolution, regulatory compliance, advisory services, and complex transactions. Goodwin is committed to integrity, ingenuity, agility, and ambition, and has been recognized as the “Best Business Team” by The American Lawyer. This role offers professional growth in a dynamic, global environment. As an Analyst, Client & Market Intelligence, you will help build a leading-edge client and competitive intelligence capability that moves beyond reporting to predictive and prescriptive analytics. You will transform data from multiple sources into curated insights, growth strategies, and actionable recommendations to anticipate disruption and capitalize on emerging opportunities in legal services. Through strategic partnership with Client Development leadership, Digital & Technology, and Marketing, you will influence how Goodwin uses client, marketing, and competitive intelligence to deepen client relationships, expand the client base, and drive cross-practice growth.

Requirements

Bachelor’s degree required
3+ years of progressive experience in research, customer and market intelligence, strategy analytics or client development within professional services
Strong project scoping and project management skills to ensure optimal and timely delivery across multiples teams and functions.
Understanding of client segmentation, market research methodologies, and intelligence technologies.
Application of AI to improve intelligence efficiency and uncover emerging intelligence and analytic methods.
Ability to translate quantitative and qualitative data into strategic narratives and actionable recommendations for growth.
Proven collaborator: works effectively across teams, practices, industries and geographies.
A commercial mindset: you understand business drivers, client behavior, market dynamics and can apply that to growth strategy.

Nice To Haves

Additional certifications in competitive intelligence, data analytics, and AI are a plus.
Understanding of legal services preferred.
Familiarity with one or more of Goodwin’s key sectors (Technology, Life Sciences, Private Equity, Real Estate, Financial Services) is a strong plus.
Awareness of legal tech trends, competitive disruptors (ALSPs, Big Four), and emerging regulatory landscapes is a plus.

Responsibilities

Deliver high quality, proactive, actionable research and intelligence to Client Development team and attorneys.
Develop and implement consistent analytics methodologies and reporting templates across industries, sectors, and legal practice areas to enable scalability and self-service, while accounting for relevant nuances of these areas.
Deliver high-quality analyses that identify client opportunities, relationship risks, and growth potential across practices, industries, and geographies.
Partner with client teams and firm leadership to integrate insights into client plans and strategic reviews.
Provide strategic insight into Practice & Industry Leadership, identifying white-space opportunities, emerging markets/trends, and recommend firm-level resource or tactical pivots.
Collaborate on executive-level insights: distill complex analytics into clear, actionable recommendations for senior firm leadership, client teams and Partner groups.
Provide input into the development and maintenance of a best-in-class intelligence tech stack combining internal systems (CRM, financials, experience databases) with external data sources and AI-driven platforms.