AMER Field Enablement Lead, WWFE

AmazonSeattle, WA
Onsite

About The Position

Does helping others succeed, solving complex challenges, and delivering results with creativity, energy, data-driven insights, and thoughtful collaboration with a talented team reflect your strengths? Picture yourself at the forefront of AWS innovation, where your enablement strategies directly empower field teams to transform how they serve customers and accelerate business growth. Amazon Web Services is continuing to pioneer in the Startup and is seeking a Field Enablement Lead to deliver tools, training, coaching, processes, & other enablement programs that equip AWS teams to better serve customers and grow the business. This role encompasses both designing project plans that will accelerate each initiative, while also tactically implementing each program individually and/or in concert with cross-functional team members. The successful candidate will combine a solid understanding of technology sales and marketing dynamics, keen eye for detail, and the ability to synthesize vast information while making it usable amongst a diverse sales audience. This individual will work closely with the Worldwide Field Enablement Team, the industry sales teams, and other cross-functional leads, examining existing business practices while identifying new initiatives that would result in time-savings and increased sales effectiveness. Examples of the projects that will be driven by this individual include developing business enablement resources for specific sales verticals, supporting go-to-market motions, executing onboarding and driving ongoing learning efforts, while supporting programs that ultimately enable account teams to accelerate sales pipelines. Experience with AI technologies and implementing related enablement programs is highly desirable. The ideal candidate will possess strong expertise in modern sales methodologies, with demonstrated success in driving adoption of customer-centric approaches that build strategic partnerships and deliver measurable business outcomes. They should excel at aligning technology solutions with customer missions while enhancing overall sales effectiveness. In this role, builders will be responsible for delivering onboarding and ongoing development training to AWS teams. You will have an opportunity to combine a passion for problem solving, coaching, and enthusiasm for technology to drive learning and establish positive customer relationships with new and tenured sales employees. You will also work closely with many stakeholders (Sales Leadership, Business Operations, Lead Development Representatives, Project Managers, Worldwide Field Enablement) to discover and meet the objectives of the organization.

Requirements

  • 5+ years of a combination of relevant experience serving sales and business development organizations and project management experience
  • Strong written and verbal communication skills
  • 5+ years of Microsoft Excel experience
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • Experience with sales CRM tools such as Salesforce or similar software
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

  • Experience with AI technologies and implementing related enablement programs is highly desirable.
  • Strong expertise in modern sales methodologies, with demonstrated success in driving adoption of customer-centric approaches that build strategic partnerships and deliver measurable business outcomes.
  • Excel at aligning technology solutions with customer missions while enhancing overall sales effectiveness.
  • Exceptional presentation skills will be an advantage in this role.
  • Experience within organizations supporting sales, technical sales, or direct sales experience is highly preferred.
  • 5+ years of finance, business management and sales operations experience
  • Experience working within a high-growth, technology company

Responsibilities

  • Leverage executive presence, business acumen, and enablement expertise to be a Trusted Advisor to AWS Leaders, recommending enablement initiatives and delivering results.
  • Create, execute, manage, and support role-based sales and tech learning sessions for new and existing account teams, supporting training needs; incorporate this content into existing programs or deliver as net-new.
  • Plan, facilitate, scale, and support existing onboarding, ongoing training, tools training, account planning to improve sales productivity.
  • For each initiative, demonstrate strong planning, communication, and end-to-end ownership leading progress against targeted objectives.
  • Develop and curate cross-functional enablement resources for sales and tech teams while leveraging existing resources for implementation of programs.
  • Perform detailed needs assessments in collaboration with various stakeholders. Translate business needs into clear project requirements that inform scalable and repeatable initiatives.
  • Identify project roadblocks, research and present root-cause analysis, managing resolution and stakeholder communications.
  • Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs. Report on the effectiveness of enablement investments through dashboards.
  • Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize management of projects.
  • Support and lead ad hoc special projects as needed.

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Work-life harmony
  • Flexibility as part of our working culture
  • Knowledge-sharing, mentorship and other career-advancing resources
  • Inclusive Team Culture
  • Employee-led affinity groups
  • Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences
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