AMER Engineering Director

JLL•Poughkeepsie, NY

1d•$175,000 - $210,000•Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL - AMER Engineering Director About This Opportunity Join JLL as our AMER Engineering Director and drive excellence in hard services delivery across our premier AMER client portfolio. This strategic leadership role is perfect for an engineering professional who thrives on operational excellence, identifying and implementing strategic initiatives, client partnership, and building high-performing teams across multiple countries and cultures. You'll be the technical authority ensuring world-class delivery in mechanical, electrical, critical environments, fire life safety, and asset lifecycle management while championing innovation and continuous improvement initiatives that set new industry standards. Location: Poughkeepsie, NY 12601 Work Schedule: Hybrid, Monday-Friday 8:00 AM to 5:00 PM (3 days a week onsite) Additional Perks: 25% annual salary bonus, company provided cell phone, laptop, Flex PTO Estimated compensation for this position is: $175,000 - 210,000 annually The compensation range listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Requirements

Bachelor's degree in Engineering or equivalent technical qualification
10+ years in senior-level IFM or technical leadership roles
Subject matter expert in hard services with integrated facilities management focus
Proven track record managing facilities across multiple regions and locations
Deep understanding of mechanical, electrical, and critical environment systems
Experience with contract, budget, schedule, and invoice management
Proven ability to deliver complex IFM programs successfully
Strong analytical and problem-solving capabilities with data-driven approach
Exceptional team leadership skills with a focus on growing talent for the future
Ability to balance client interests with business objectives
Experience managing client sensitivities and escalation protocols
Strategic thinking with ability to connect technical solutions to business outcomes
Outstanding presentation, verbal, and written communication skills
Thrives in ambiguous, rapidly changing environments
Demonstrated excellence in client relationship management
Proven trustworthiness with strong ownership mindset
Track record of initiating and executing improvement initiatives

Responsibilities

Lead AMER engineering teams to exceed contractual obligations and client expectations while collaborating closely across other JLL business functions.
Build trusted partnerships with client stakeholders, proactively addressing challenges and driving operational improvements
Develop deep client business intelligence to anticipate needs and deliver strategic value
Achieve agreed financial targets while maintaining exceptional service quality standards
Ensure seamless delivery across mechanical, electrical, critical environments, and fire life safety systems
Drive compliance with KPIs, service levels, and client delivery methodologies
Optimize standard operating procedures and implement best practices across AMER operations
Champion health, safety, and environmental excellence in all service delivery activities
Partner with Platform SMEs, Technical Management, Space & Occupancy, IT, Security, EHS teams, and strategic partners
Support regional initiatives while maintaining AMER consistency and quality standards
Translate complex technical requirements into business solutions that drive client success
Lead continuous improvement initiatives that enhance service delivery and operational efficiency