Senior Director, Renewals, AMER

AutodeskDenver, CO
16d

About The Position

The Senior Director, Renewals, AMER, oversees the entire renewals organization, ensuring teams meet sales targets and quotas. They develop and execute strategic plans, manage forecasts, and optimize renewal workflows. Effective collaboration with senior sales leaders, partners, and marketing is essential.

Requirements

  • Leadership & Communication: Leads the development of organizational communication strategies that engage and align diverse stakeholders at the highest levels.
  • Strategic Planning: Develops and executes strategic plans for renewals, process management, and quota assignments to drive organizational success.
  • Customer & Partner Understanding: Leads the development of strategic business initiatives that align with customers' needs, industry trends, and competitive landscape.
  • Value Articulation: Communicates the value of Autodesk solutions and differentiators to customers, driving strategic business outcomes.
  • Relationship Building: Develops and maintains strong, long-term relationships with clients and partners, fostering advocacy within their organizations.
  • Strategic Orientation: Coaches team members on strategic orientation, objection handling, negotiation, and operational excellence.

Responsibilities

  • Organization Oversight: Oversee the entire renewals organization, ensuring teams achieve 100% of their sales targets and quotas.
  • Strategy Execution: Develop and execute the overall team strategy, ensuring the team meets customer retention, renewal rate, and revenue protection targets.
  • Forecast Management: Ensure the accuracy of the team's renewals forecast and pipeline, identifying opportunities for same buyer seat expansion within accounts.
  • Efficiency Improvement: Drive renewals orchestration across the organization, ensuring operational efficiency and quick resolution of process bottlenecks in high-volume renewal cycles.
  • Senior Collaboration: Work with senior sales leaders to align partners with sales team objectives.
  • Gap Communication: Identify and communicate partner capacity and capability gaps to the ecosystem team.
  • Account Team Collaboration: Gap Identification: Lead global renewal teams in collaborating with technical sales, emerging solutions sales, and expansion sales team leadership to identify gaps in the account base.
  • Opportunity Alignment: Coordinate with sales team leadership to align cross-sell/upsell opportunities.
  • Workflow Optimization: Create and drive connections across the extended sales team leadership to optimize renewals workflows.
  • Marketing Collaboration: Collaborate with Autodesk marketing leadership for demand generation within the sales team.
  • Customer Health Monitoring: Work with Customer Success leadership to monitor customer health signals ahead of renewals cycles.
  • Feedback Provision: Provide feedback on products and business models.

Benefits

  • From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
  • Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
  • In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
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