Altorfer Rents Sales Academy

Altorfer CAT • Naperville, IL

1d • $25 - $35

About The Position

Altorfer Rents Sales Academy
Time Frame approx.18-24 months
Position Goal
Working under the guidance of the Rental Sales Manager the employee will train & learn all aspects of the rental business via rotational assignments, including counter sales, outside sales, service department, yard maintenance, parts counter, etc. with the goal of developing into a Sales Representative position. Altorfer will provide the appropriate resources to ensure the employee can develop into a sales position, and in return, the employee will demonstrate a commitment to his/her future by seizing every learning opportunity made available.

Requirements

• Associates Degree or Bachelor’s Degree in Sales, Marketing, Business, or a related field.
• A strong desire to learn and grow with Altorfer Rents.
• Strong communication skills and the ability to interact with diverse groups.
• Excellent customer service and relationship building skills.
• Computer skills including Microsoft Office (Word, Excel, PowerPoint).
• Must be result oriented with ability to influence others.
• Strong work ethic, coachability, and accountability.
• Creative problem-solving/strategic thinking.
• Some travel (up to 25%) between locations will be required for this position in order to train in all areas of the rental business.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Responsibilities

• The employee will work under the guidance of the Sales Manager and rotational supervisor to ensure daily and monthly training goals are met and assist with the sales/rental process in various aspects of the rotation.
• Answer calls and questions that customers have, while providing excellent customer service to all customers as measured by Altorfer phone skills assessment program.
• Assist customers with sales and rental equipment needs.
• Develop an understanding of rental product line (CAT & allied equip), product application and be able to articulate product issues as well as propose solutions and add-on suggestions.
• Assist with ordering supplies, selling supply items and responsible for re-stocking supply items.
• Expand upon understanding of rental product line (CAT & allied equip).
• Learn construction phases to properly advise applications.
• Strengthen knowledge of entire rental fleet and learn to be able to demonstrate equipment whenever appropriate to increase customer awareness of product offerings and product applications.
• Make sales lead calls under the direction of Sales Manager or senior member of the sales team.
• Help prepare sales presentations, reports, and sales quotes.
• Learn “common” equipment failure problems and how to resolve them.
• Assist with opening and closing work orders for rental technicians.
• Learn proper safety procedures for utilizing Forklift or pallet jack while achieving certification for safe operation.
• Help load and unload equipment when needed.
• Track all shipping and receiving of equipment within the yard
• Scan and take pictures of all rental equipment before delivery and return processes as well as maintaining associated paperwork.
• Assist with upkeep of the yard, making sure it’s a safe environment at all times for employees and customers.
• Assist customers with parts sales needs.
• Work directly with shop technicians and process work orders.
• Help order and maintain parts for repair of rental machines and customer sales.
• Provide excellent customer service to all customers (internal & external).
• Assist Store Coordinator or Store Manager with opening & closing procedures.
• Help follow up on all overdue rental contracts.
• Notify customer immediately if there are any delivery delays.
• Ensure counter and show room floor area are to be kept clean and orderly.
• The employee will be expected to contribute to the rental business’ objectives, with emphasis on developing skills and experience in objective setting, product knowledge, deadline responsibility, and follow-up methods.
• The employee will receive guidance and direction on projects from their on-site manager as well as their Sales Manager.
• On a monthly basis, the employee will meet with Sales Manager to review:
• Reciprocal accountability for development plan progress
• Discussion on what was learned and not learned.
• Discussion on upcoming learning plan

Benefits

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO
• Education Assistance
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree