Alternatives Investor Services AVP/Vice President

First Eagle Investments • New York, NY

24d • $105,000 - $130,000 • Hybrid

About The Position

First Eagle is seeking an Alternatives Investor Services, Assistant Vice President or Vice President to join the Shareholder Services team in New York. The ideal candidate will be responsible for the below and have the following qualifications for this role.

Requirements

• Undergraduate degree in finance, business, or related fields
• 10+ years of relevant experience in asset management or financial services, preferably within alternative investment products
• Knowledge of Transfer Agency (“TA”) applications and with SS&C preferred
• Experience with wirehouses, independent broker dealers (“IBDs”), registered investment advisors (“RIAs”), and technology platforms (i.e. iCapital, CAIS, Subscribe)
• Strong analytical skills with the ability to collect, organize and analyze data
• Ability to build confidence and strong relationships with colleagues, internal stakeholders, and external counterparties
• Resourceful, well organized, highly dependable
• Well-developed capacity for navigating demanding situations independently
• Meticulous attention to detail with special focus on operational risk mitigation
• Ability to thrive in a fast-paced environment and grow with business
• Exceptional presentation, writing , and interpersonal skills
• Ability to effectively manage diverse priorities and multiple deadlines

Responsibilities

• Alternative Funds Exceptional knowledge of retail alternative investments, specifically Interval and BDC products
• Serve as the primary point of contact for internal and external parties to resolve service questions and issues, technical problems, and escalate incidents when necessary, ensuring quick and effective solutions
• Oversee and report all timeline events, pre-trade, trade, and post-trade, to ensure the prompt and accurate processing of repurchase activity
• Support all required mailings, including but not limited to 23c3, tender offerings, subscription confirmations, promissory letters, and notice of withdrawal of tenders
• Oversight of Transfer Agent policies and procedures to ensure compliance
• Stay informed of industry trends, market changes, and competitive activity through independent research and professional networks
• Administration Services Manage shareholder regulatory prospectus and annual report mailings, including overseeing print mail relationships
• Review and assist with required updates to the Fund’s prospectus, annual reports, and regulatory filings
• Maintain account applications, investor materials, and forms for distribution
• Coordinate website updates with current fund information
• Support operational changes and corporate action notifications to our distribution partners through email communication and DTCC’s Mutual Fund Information Exchange (“MFIX”)
• Provide ongoing support, such as audit requests, billing, tax reporting, agreement onboarding, and other department projects as assigned
• Review process workflows and procedure documentation; updating accordingly
• Maintain accurate and up-to-date project tracking using tools like Monday.com, ensuring team adherence to deadlines
• Reporting Prepare and review board reporting materials
• Manage the creation and delivery of required reports on a monthly, quarterly, and annual basis to internal groups; may include general ad hoc reporting requested through the Transfer Agent
• Oversee the receipt of third-party reports required to monitor the timely receipt and dissemination of activity

Benefits

• We provide generous paid time-off, medical/dental/vision healthcare plans, 401(k) retirement and profit-sharing plans, a flexible/hybrid work environment, “dress for the day” flexible work attire, and many more great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level