Alternatives Account Manager

S&P Global • San Francisco, CO

1d

About The Position

The Role: Representative II, Alternatives Account Management The Team: The Alternatives Account Management team sits within a high-growth, strategically critical segment for S&P Global Market Intelligence. We partner with leading hedge funds, private equity and venture capital firms, and private credit managers—some of the most sophisticated clients in the market. Our clients use a broad suite of Market Intelligence solutions. We primarily represent Data & Research and Risk & Valuation Services, and collaborate closely with our Enterprise Solutions teams to deliver comprehensive, multi-product strategies. This is a fast-paced, dynamic environment where intellectually curious, commercially driven individuals thrive.

Requirements

• Bachelor’s degree or equivalent
• Minimum 3 years of post-graduate professional experience, ideally in account management, customer success, or relationship management roles
• Strong interpersonal and communication skills with executive presence
• Proficiency in Microsoft Office and CRM tools
• Right to Work Requirements: This role is limited to individuals with an indefinite right to work in the United States.

Nice To Haves

• Previous experience working with hedge funds, private equity, or private credit clients
• Familiarity with market data, analytics, or financial intelligence platforms
• Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
• Consultative, strategic, and commercially minded
• Intellectually curious and highly collaborative

Responsibilities

• Own and grow client relationships post-initial sale, leading renewals, upsells, and cross-sell activity across a defined Alternatives book of business.
• Drive strategic account execution alongside Sales Specialists, identifying whitespace opportunities and expanding product adoption across the MI platform.
• Deliver a best-in-class client experience: Proactively manage client inquiries, provide product and platform training, and serve as a key point of contact to ensure seamless service delivery.
• Stay ahead of client and market trends: Track account activity, segment developments, and fund strategies to anticipate client needs and inform commercial opportunities.
• Collaborate across Customer Success, Product, and New Business Sales teams to present integrated solutions to clients.
• Influence product direction: Channel client feedback into product roadmaps and platform enhancements.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level