Airports Partnership and Operations Manager

Turo•New York, NY

1d•$129,000 - $160,000

About The Position

As an Airports Partnership Manager, you will be the strategic owner of the Turo airport experience in your region, helping define and implement the optimal experience for our hosts and guests. Reporting to the Regional General Manager, you will work to maximize Turo’s profitability and host economics while delivering a seamless travel experience. You will be responsible for building strong relationships with airport authorities, private operators, and internal stakeholders to bring your strategic vision to life.

Requirements

Minimum of 3+ years of proven experience; experience working and partnering with airports or with ground transportation operators on permit/agreements or working at an airport strongly preferred
Strong strategic thinking skills with the ability to balance customer experience (CX) with business economics (profitability/costs).
Demonstrated ability to close complex deals and negotiate commercial terms that create value for all parties.
Experience working cross-functionally to launch new programs or operational processes.
Excellent written and verbal communication, negotiating, and networking skills.
Comfortable with ambiguity, able to turn a “no” into a “yes,” and adept at solving complex logistical problems creatively.
Willingness to travel nationally for business (around 30%).

Responsibilities

Define local airport strategy: Analyze specific market dynamics to define what the "best" host and guest experience looks like for each airport in your region.
Negotiate best possible commercial terms: Partner with the Regional GM to structure and negotiate commercial terms with airports and third-party entities. Ensure agreements are designed to harmonize Turo’s profitability, host economics, and guest experience.
Cross-functional collaboration: Bring airport experiences to market by working creatively with internal teams (Product, Operations, Legal, Government Relations) and external partners (airport administrators, private parking lots, shuttle operators).
Strategic alignment: Coordinate closely with the Airports Strategy Lead to ensure your regional decisions and commercial frameworks are consistent with Turo’s broader national airports strategy and best practices.
Manage and grow key relationships: Build and leverage lasting relationships with key external stakeholders to secure unfettered access and mitigate operational threats from the rental car industry or regulatory changes.
Drive performance: Track and communicate key metrics to internal stakeholders, using data to identify new growth initiatives and proactively adjust strategies to ensure partner and platform success.

Benefits

Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities