Business Operations Manager - Airports Division

Clear Channel Outdoor Holdings•Virtual, TX

About The Position

The Airport Business Operations Manager works closely with sales, development and operations and is primarily responsible for overseeing all day-to-day functions of airport program/s in specific airports. They work directly with sales team, operations staff, advertisers, contractors, and airport staff – representing Clear Channel Airports, advocating for the market, facilitating sales, supporting operations activity, and maintaining airport relations. They play a key role in the success of the market(s) in planning and execution of program sales development and revenue generation, operations activity, as well as airport retention. The BOM is the main day-to-day liaison on all business issues for his or her airport market/s. Applicants in Austin Metropolitan area required.

Requirements

Bachelor’s degree preferred or equivalent combination of education, training, experience, or military experience.
3+ years of leadership in sales, marketing, development, properties and or project management with specific accomplishments in strategic roles (i.e., empowering and supporting sales teams, building and/or managing client relationships with all levels of an organization, driving cultural change).
Project Management and Operations Management experience desired
A strong sales and service mindset and team performance experience.
Knowledge of media and advertising industry, business cycles, and key revenue and expense drivers.
Deep and broad business acumen with strong analytical, critical thinking, decision-making and problem-solving skills focused on achieved business results.
Able to multi-task and balance multiple priorities.
Demonstrated experience with sales organizations
Excellent verbal and written communications skills including delivering effective presentations and leading meetings.
Ability to identify root cause of issues and quickly work to resolve them.
Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).
Must possess a valid driver’s license.
Must possess Real ID and or passport
Able to travel up to 30-40% of the time for periodic corporate meetings, sales related meetings, spend time with team members and industry events.
When needed, able to work beyond normal business hours to help meet critical deadlines.

Responsibilities

Implements targeted, customer-centric initiatives that drive revenue growth by leveraging appropriate resources and partnering with key stakeholders.
Drives for revenue goal attainment, both quarterly and annually through revenue reporting, projections, and sales activity tracking.
Leads the strategic development of marketing programs and digital strategies to drive revenues and achieve business objectives.
Cultivates marketplace insights that generate new opportunities while helping to grow share with the existing customer base.
Engage with Airports and Out of Home (OOH) National and Local Sales organizations and their supporting teams to develop impactful and effective marketing resources and strategy.
Works with Sales, Revenue Management, Operations, and Finance Managers to set standards for revenues, productivity, costs, regulatory compliance, rate and occupancy, inventory control and purchasing.
Drives sales into market/s through internal and external marketing efforts.
Partners with Airport Operations Team for on-time installations and takedowns
Manages inventory of signage, dates of removal, relocation, and other client posting activity.
Works with RAM, Sales Management and Revenue Management on pricing and marketing of inventory to drive growth and maximize sales yield and reviews all contracts.
Creates working relationships with key airport stakeholders including airport staff, airline managers, terminal managers, concessionaires, TSA, etc.
Facilitates sales opportunities for Airports and OOH National and Local sales teams, inclusive of airport walkthroughs and meetings.
Implements enterprise-wide changes in policies, practices, methods, applications, tools, and other standardization initiatives.
Fosters positive higher-level partnership with airports and other stakeholders such as airlines and airport concessionaires to enhance revenue opportunities.
Performs other duties and/or projects as assigned.