Airport Systems Support Technician

ServiceTecReno, NV
1dOnsite

About The Position

Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec, the leading independent provider of managed IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems Support Technician at Reno-Tahoe International Airport in Reno, NV. If you are looking for an exciting challenge whereby no two days are the same, then this position may be for you. Further information on this role is detailed below: Position Overview: The Airport Systems Support Technician will be responsible for providing L1 technical support for mission-critical Customer Use Passenger Processing Systems. These systems reduce processing time and create a free-flowing terminal which results in passenger satisfaction. Shift is Monday to Friday, 4:00 AM - 12:30 PM.

Responsibilities

  • Ensuring that all work meets or exceeds the routine performance criteria as outlined
  • Adhere to contractual response and fix times
  • Be well presented at all times in line with the Company dress code and conduct yourself in a professional manner. Telephone manner is as important as direct contact
  • Ensure that spares, parts and consumable stocks are used correctly, report shortages, low levels, deficiencies or extra requirements to the Operations Support Manager.
  • Ensure that items requiring repair are correctly documented and packed ready for transport to the repair provider without undue delay
  • Ensure that communication devices are working correctly and procedures for use are being adhered to.

Benefits

  • Excellent healthcare benefits: Medical and Dental.
  • 401K including an employer match.
  • Paid time-off and sickness leave.
  • Paid Military Leave.
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