AI Workforce Advisor
About The Position
Reporting to the Director of Sales, the AI Workforce Advisor is responsible for driving product adoption and growth within the existing customer base. In this position, you will build trusted relationships with customers through onsite meetings, understanding how their teams work, identifying where digital workforce solutions can deliver value, and ensuring customers realize that value quickly. You will also identify and develop opportunities to expand product usage across new teams and stakeholders within each account. This role requires 60–70% travel within a designated territory (Central & East Coast).
Requirements
- You have 1–3 years of experience in Staffing account management, account executive, or a client-facing role
- You are energized by in-person relationship building — being onsite with customers is something you look forward to
- You are naturally curious about how businesses operate and can quickly understand a customer’s workflows and priorities
- You follow a defined process with discipline before trying to change it — you understand that consistency creates results
- You are coachable, growth-oriented, and actively seek and apply feedback
- You are organized and detail-oriented: you log your activity, track your accounts, and follow through on commitments
- You have a genuine interest in AI and automation and want to understand how these tools create real business value
Responsibilities
- Conducting onsite visits with customers to observe workflows, build relationships, and identify where digital workforce solutions can create the most impact
- Driving product adoption within newly onboarded accounts by coaching customer teams and embedding new workflows into their day-to-day operations
- Monitoring account health and product utilization across your book and proactively reaching out to accounts that need support
- Identifying and developing internal champions within accounts who can drive adoption from the inside
- Introducing digital workforce capabilities to new stakeholders and teams within existing accounts to expand usage
- Maintaining accurate account records, activity logs, and next steps in Salesforce after every customer interaction
- Documenting and sharing customer success stories to support broader team enablement and reporting
Benefits
- Medical
- Dental
- Vision
- 401(k)
- 401(k) Match
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program (eligible for prior to your first day)
- Company-wide mentor program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
