AI Deployment Strategist

Relevance AI•San Francisco, CA

47d•Hybrid

About The Position

We’re hiring a Deployment Strategist to turn high‑value AI use cases into real, measurable outcomes for our customers. You’ll be a strategic thought partner to executives and domain experts, co‑creating adoption roadmaps, shaping scope, and owning end‑to-end deployment, change, and value realization. You’ll collaborate cross‑functionally with product, solutions engineering, and account teams to ensure agents and use cases are integrated, adopted, and scaled.

Requirements

Strategic: Business analysis, process design, value mapping, and executive communication.
Technical: Familiarity with LLMs/agents; comfort with APIs/integrations and data/analytics concepts.
Operational: Agile project management, stakeholder alignment, enablement and training at scale.
Interpersonal: Empathy, storytelling, negotiation, and cross‑functional collaboration.
Experience: Proven track record deploying AI/automation/data products with measurable impact; partnering with product/engineering and customer‑facing teams.
Ownership: Bias to action, structured thinking, and the ability to turn ambiguity into a clear, prioritized plan.

Nice To Haves

Exposure to enterprise environments, complex multi stakeholder environments and change management at scale
Start Up Experience
Industry domain experience in one or more of: operations, marketing, sales, support, or finance

Responsibilities

Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
Deeply understand each customer’s domain and business processes to prioritize the most impactful use cases.
Frame problems and scope deployments with executives and SMEs; define success metrics and guardrails.
Oversee implementation with product, solutions engineering, and account teams to ensure seamless integration and usability.
Drive change management: design onboarding materials, train users, monitor adoption, and close feedback loops.
Measure and scale value: quantify ROI, refine KPIs, and expand successful use cases across teams or departments.
Translate between technical and business language to align C‑suite, domain experts, and builders.
Establish operating artifacts: deployment plans, playbooks/runbooks, value trackers, and stakeholder cadences.

Benefits

Health Insurance Contribution – Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.
Commuter Benefits – Save on your commute with pre-tax deductions for transit and parking expenses
Unlimited Annual Leave – Flexible time off policy to rest, recharge, and take care of what matters most
ESOP – Employee Stock Ownership Plan so you can grow with the company
AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag
Food, Drinks & Community – Stay energised with free breakfasts, healthy snacks, and a fully stocked fridge of drinks. Enjoy team lunches provided every Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week. As the home of the AI workforce, we also host vibrant community events featuring thought leaders, industry partners, and the wider tech community.
Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter
Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. From hiking and chess to board game nights and social committee activities—there’s something for everyone!
Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program