AI Business Analyst Intern
About The Position
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. We’re seeking an AI Business Analyst Intern to help identify, define, and assess AI and GenAI opportunities that improve customer experiences, operational efficiency, and decision-making. You’ll work with business stakeholders and technical teams to translate problems into clear requirements, success metrics, and delivery plans—supporting proof-of-concepts and scaling high-value AI solutions. What You’ll Do (Responsibilities) Partner with stakeholders to understand business goals, pain points, and current processes; document as-is and to-be workflows. Identify and frame AI/GenAI use cases; develop problem statements, hypotheses, and value narratives. Translate needs into business requirements, user stories, and acceptance criteria (e.g., for RAG copilots, automation, forecasting, classification). Define KPIs and measurement plans (accuracy/quality, time saved, adoption, cost, risk) and support experimentation/evaluation. Perform data discovery: identify source systems, data gaps, data quality issues, and requirements for governance/privacy. Build business cases including ROI, cost/benefit, risk assessment, and implementation options. Support solution delivery by coordinating with product, data science, engineering, and security teams; track progress and dependencies. Identify, implement and test software solutions that could best address the problem Create clear stakeholder communications: decks, one-pagers, process maps, and demo narratives. Prepare summaries, presentations and documentation of the implemented solution This is preferred to be a hybrid role located at our ResMed headquarters in San Diego, CA. We are also open to remote candidates. Employer will not sponsor applicants for employment visa status. What You’ll Learn How AI initiatives are selected, scoped, and measured in an enterprise environment. How to evaluate where GenAI adds value vs. traditional automation/analytics. How to write effective requirements for AI products (including quality, safety, and governance). How to drive alignment across business and technical stakeholders.
Requirements
- Ability to work full-time for 12 weeks during Summer 2026; program dates are May 18th – August 7th, 2026, OR June 15th – September 4th, 2026
- Currently pursuing a BS/MS in Business Analytics, Information Systems, Economics, Engineering, Data Science, or related field.
- Strong analytical and problem-solving skills; comfortable working with ambiguity.
- Ability to write clear requirements and communicate with both business and technical teams.
- Basic understanding of data concepts (tables, joins, metrics definitions) and the analytics lifecycle.
- Understanding AI/ML concepts (training vs inference, evaluation, overfitting, metrics) and algorithms.
Responsibilities
- Partner with stakeholders to understand business goals, pain points, and current processes; document as-is and to-be workflows.
- Identify and frame AI/GenAI use cases; develop problem statements, hypotheses, and value narratives.
- Translate needs into business requirements, user stories, and acceptance criteria (e.g., for RAG copilots, automation, forecasting, classification).
- Define KPIs and measurement plans (accuracy/quality, time saved, adoption, cost, risk) and support experimentation/evaluation.
- Perform data discovery: identify source systems, data gaps, data quality issues, and requirements for governance/privacy.
- Build business cases including ROI, cost/benefit, risk assessment, and implementation options.
- Support solution delivery by coordinating with product, data science, engineering, and security teams; track progress and dependencies.
- Identify, implement and test software solutions that could best address the problem
- Create clear stakeholder communications: decks, one-pagers, process maps, and demo narratives.
- Prepare summaries, presentations and documentation of the implemented solution
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What This Job Offers
Job Type
Full-time
Career Level
Intern
