Agile Product Manager - CCA

Elevance HealthAtlanta, IN
15dHybrid

About The Position

Agile Product Manager - CCA Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Agile Product Manager will be responsible for the development of new and enhancement of existing products in both new and existing markets in support of the Complex Clinical Audit business unit, as part of Payment Integrity. Paying claims accurately is a critical part of what we do at Carelon and Elevance Health as we look to improve the cost and experience across the healthcare continuum. How you will make an impact: You will own product strategy for Complex Clinical Audit and will partner with the Business and Technology to fully understand the business, challenges/opportunities, current state and to build near-term roadmaps while driving innovation, creating efficiency and delivering value for Carelon, Elevance and our clients. Leverage your understanding of Payment Integrity and the revenue cycle management process to 1) understand the business challenge, 2) gain alignment on solutions and 3) gain alignment on roadmap – you will create compelling communications (PowerPoint, Visio, Excel) that drive alignment on the three areas. Focus on the business case product strategy/definition/positioning road map development portfolio management full competitive analysis win/loss analysis forecasting and value delivery through the ecosystem. Evaluate existing products, competitor data, and industry data to improve existing products as well as make recommendations for new products. Develop and implement new product design, streamlined system enhancements, and escalated issue resolution. Utilize the right key performance indicators (KPIs) to measure the product performance. Facilitate meetings, presentations, and demonstrations for all audience levels. Manage stakeholder communications and expectations. Responsible for the end-to-end implementation of all phases of product development. Gather business requirements/product capabilities then provide the translation to our Digital and Strategy partners. Ensure all products are compliant with regulatory directives, state/federal laws, and policies. Serve as a product expert and a relationship manager to the core clients. Collaborate with the system and solution architects to assist with decision-making and sequencing of the key technical aspects to support the new business functionality.

Requirements

  • Requires a BA/BS and minimum of 8 years’ experience with writing business/functional requirements and experience implementing Agile methodologies; or any combination of education and experience, which would provide an equivalent background.
  • SAFe (SA) certification required.

Nice To Haves

  • MBA preferred.
  • PMP certification preferred.
  • Leading SAFe (SA), CSPO or equivalent (Certified Scrum Product Owner) and/or SPO/PM (SAFE Product Owner/Product Manager) strongly preferred.
  • Payment Integrity experience strongly preferred.
  • Experience with Aha and Jira strongly preferred.
  • Demonstrated experience in developing new products by identifying innovative solutions and successfully addressing client and business needs or challenges strongly preferred.
  • Microsoft Office suite of products including PowerPoint.

Responsibilities

  • Own product strategy for Complex Clinical Audit
  • Partner with the Business and Technology to fully understand the business, challenges/opportunities, current state and to build near-term roadmaps while driving innovation, creating efficiency and delivering value for Carelon, Elevance and our clients.
  • Leverage your understanding of Payment Integrity and the revenue cycle management process to 1) understand the business challenge, 2) gain alignment on solutions and 3) gain alignment on roadmap
  • Create compelling communications (PowerPoint, Visio, Excel) that drive alignment
  • Focus on the business case product strategy/definition/positioning road map development portfolio management full competitive analysis win/loss analysis forecasting and value delivery through the ecosystem.
  • Evaluate existing products, competitor data, and industry data to improve existing products as well as make recommendations for new products.
  • Develop and implement new product design, streamlined system enhancements, and escalated issue resolution.
  • Utilize the right key performance indicators (KPIs) to measure the product performance.
  • Facilitate meetings, presentations, and demonstrations for all audience levels.
  • Manage stakeholder communications and expectations.
  • Responsible for the end-to-end implementation of all phases of product development.
  • Gather business requirements/product capabilities then provide the translation to our Digital and Strategy partners.
  • Ensure all products are compliant with regulatory directives, state/federal laws, and policies.
  • Serve as a product expert and a relationship manager to the core clients.
  • Collaborate with the system and solution architects to assist with decision-making and sequencing of the key technical aspects to support the new business functionality.

Benefits

  • We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
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