Professional, Senior Agile Product Manager

MVP Health Care

14d

About The Position

Join Us in Shaping the Future of Health Care At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What’s in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities. The Senior Agile Product Manager will collaborate with Agile Product Management leadership, business partners, MVP stakeholders, and execution teams on roadmap development and solution design for their software products and projects related to MVP’s digital transformation. The role will focus on facilitating and aligning product vision and execution with MVP strategies.Roadmaps must be supported by qualitative and quantitative data and link to outcomes and metrics. This role will be responsible for developing and executing a product roadmap in Growth, Marketing, and Sales in Microsoft Dynamics 365 and other systems. This role will be reporting to the Director, Product Management Customer Experience.

Requirements

Bachelor’s degree in Business Administration, Computer Science or related field or relevant work experience.
Minimum of 3-5 years of hands-on experience working on a software product team, preferably with direct experience as a Product Manager.
Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
Ability to present to both internal and external stakeholders
Excellent planning, communication, and organizational skills
Ability to influence technical and non-technical partners
Ability to be a product evangelist
Proficiency of the product management discipline
Ability to navigate between long-term strategic needs and tactical short-term perspectives across situations
Understanding of the software development lifecycle
Ability to translate customer needs into desired product capabilities
Understanding of agile methodologies and the scrum framework
Ability to plan for and coordinate dependencies across teams
Experience with backlog management/agile development tools (e.g. Jira, Azure DevOps)
Passionate about customer success and customer results

Nice To Haves

Experience in the healthcare industry with Growth, Marketing, and Sales expertise.
Experience in integrating MS Dynamics with web technologies.
Experience implementing product analytics supporting analysis of field-level funnel drop-off, feature impact analysis, segmentation of users by properties and behaviors, first touch attribution and key metric alerting.
Experience with driving user adoption of a digital product.

Responsibilities

Identify and communicate vision for Growth, Marketing, and Sales implementation via CRM tools and other related systems that align with MVP strategy.
Navigate and manage complex, ambiguous environments with confidence and clarity.
Communicate product vision, strategy, and progress through compelling written documents and presentations.
Facilitate resolution of conflicting perspectives through strategic communication and diplomatic negotiation.
Assess customer needs, perform market research, gather business partner needs, and suggest features to deliver meaningful outcomes.
Gather and interpret qualitative and quantitative data, then communicate insights from that analysis to inform roadmaps.
Work with executive strategy team, business owners, and technical teams to gain alignment on product vision and roadmaps.
Work across the business to prioritize epics/features, organize product increments, and present on product roadmaps.
Present clear and well-defined goals for product increments.
Participate in solution strategy process to ensure that solutions being defined align with increment goals.
Track and manage metrics to measure product performance (e.g., adoption metrics, customer satisfaction, conversion rate, etc.).
Support and help drive the execution of key initiatives, own the ultimate success and learning from the company’s digital efforts in the Growth, Marketing, and Sales domain.
Other duties as assigned by leadership.