Agile Business Analyst / Scrum Master

Kentro•Woodlawn, MD

2d•$100,000 - $110,000•Hybrid

About The Position

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Business Analyst / Scrum Master to support the Social Security Administration's (SSA) ongoing Agile development initiatives. This role combines Agile project facilitation with business analysis responsibilities to ensure requirements are accurately captured, refined, and prioritized in alignment with SSA’s Agile practices. The selected candidate will collaborate with SSA Product Owners, technical teams, and stakeholders to support the continuation and completion of backend database and API development, as well as the creation of a new front-end web application that leverages these services. The individual will help ensure consistent delivery of high-quality Agile artifacts, maintain team cadence, and promote continuous improvement throughout the development lifecycle.

Requirements

8+ years relevant experience
Bachelor's Degree in relevant field
Familiarity with SSA Agile methodology, ceremonies, and processes.
Proven experience as a Business Analyst, Scrum Master, and Agile Project Coordinator.
Hands-on experience writing user stories, acceptance criteria, and managing Agile backlogs.
Strong understanding of Agile/Scrum frameworks and best practices.
Experience facilitating Agile ceremonies and guiding teams through Agile processes.
Proficiency with Agile project management tools (e.g., VersionOne, Jira, Azure DevOps).
Excellent communication, problem-solving, and stakeholder-engagement skills.
Ability to collaborate with cross-functional teams and translate business needs into actionable tasks.
Scrum Master certification (CSM, PSM, SAFe, or equivalent).
Active or ability to obtain a Public Trust Clearance
Must be a U.S. Citizen

Nice To Haves

Experience working in a federal Agile environment with structured governance.
Experience supporting requirements management for large-scale IT systems.
Ability to create presentations and facilitate demos/reviews for federal stakeholders.
Current SSA Clearance
Experience supporting federal IT programs (SSA experience highly preferred).

Responsibilities

Agile Project Management & Scrum Master Support
Adhere to SSA’s Agile methodologies, tools, and workflows, including any updates or changes directed by SSA.
Facilitate all required Agile ceremonies, including: Product Increment Planning Release Planning Daily Stand-ups Release Retrospectives Release Reviews
Maintain Agile discipline across teams by ensuring ceremonies are purposeful, time-boxed, and outcome-oriented.
Conduct team assessments and support continuous improvement practices.
Ensure that Agile tools (e.g., VersionOne) are always updated and accurately reflect project progress.
Ensure SSA-specified development and business processes are followed consistently across all teams.
Business Analysis & Requirements Management
Assist with writing and refining user stories and acceptance criteria in collaboration with SSA, end users, and technical teams.
Decompose high-level requirements into actionable tasks consistent with SSA Agile standards.
Support accurate story-point estimation and maintain sprint and release backlogs.
Facilitate backlog grooming sessions and ensure stories are ready for sprint planning.
Notify the Product Owner upon completion of stories and coordinate continuous feedback loops.
Maintain an evolving, accurate, and prioritized product backlog.
Project Artifact Development & Reporting
Develop, maintain, and deliver all Agile project artifacts in accordance with SSA guidelines and timelines.
Provide timely, accurate input into SSA’s Agile tool to ensure metrics and reports reflect current progress.
Support formal system demos, reviews, and presentation development as required.
Create, update, and maintain documentation and reporting to support transparency and stakeholder communication.
Team & Stakeholder Coordination
Collaborate with cross-functional teams to align priorities and clarify requirements.
Coordinate with SSA stakeholders, Product Owners, end users, and technical SMEs to ensure shared understanding of business needs.
Participate in SSA-required meetings and provide administrative or logistical support for project activities.

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.
Reimbursement amounts may fluctuate due to IRS limitations.
We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking.
We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard.
Kentro is committed to incorporating fun into every day.
We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
In alignment with our commitment to our communities, we also host and attend charity galas/events.
We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.