Agile Scrum Master

Credence•Tysons, VA

3d•Hybrid

About The Position

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence had an immediate need for an experienced and adaptable Agile Scrum Master to support high-performing, cross-functional teams in delivering value through Agile practices. The ideal candidate is a servant leader with strong Jira expertise who can effectively guide teams in adhering to established workflows while continuously improving how work flows through the system. Our organization practices core Scrum principles and selectively incorporates Agile scaling concepts. While we support PI Planning, we do not fully implement all SAFe ceremonies or roles. This role requires sound judgment, flexibility, and the ability to apply Agile practices pragmatically rather than prescriptively.

Requirements

3+ years of experience as a Scrum Master or Agile practitioner
Advanced proficiency with Jira, including workflows, boards, dashboards, and reporting
Strong understanding of Scrum and Agile principles
Demonstrated ability to coach teams and guide behavior change
Excellent facilitation, communication, and problem-solving skills
Experience working within defined processes while continuously improving them
Ability to operate in a hybrid environment (in-office and virtual)

Nice To Haves

Experience supporting PI Planning in a scaled or multi-team environment
Familiarity with SAFe methodologies (certification a plus, not required)
Experience operating in hybrid or customized Agile frameworks
Exposure to enterprise Agile tooling and governance

Responsibilities

Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
Coach teams on Agile and Scrum principles, encouraging accountability, transparency, and continuous improvement
Remove impediments and help teams navigate dependencies, risks, and blockers
Foster a culture of collaboration, psychological safety, and sustainable delivery
Serve as a Jira subject-matter expert for Scrum teams
Ensure teams consistently adhere to established Jira workflows, issue types, and standards
Guide teams on proper backlog hygiene, story writing, estimation, and ticket lifecycle management in Jira
Use Jira dashboards and reports to promote transparency and support data-informed decision-making
Identify workflow inefficiencies and recommend improvements aligned with Agile best practices
Support and facilitate PI Planning activities, including preparation, coordination, and follow-up
Help teams manage cross-team dependencies and commitments identified during PI Planning
Apply select SAFe concepts when helpful, without rigid framework enforcement