Aftermarket Parts Coordinator

Bass Pro Shops • Springfield, MO

2d

About The Position

POSITION SUMMARY: The Aftermarket Parts Coordinator works in a fun, fast paced environment, as a member of a cohesive AMP team that serves alongside WRMG dealers/suppliers, dedicated to helping our customers enjoy, love, and conserve the great outdoors. ESSENTIAL FUNCTIONS: Assists dealers and retail consumers who are requesting parts support. Collaborates with outfitters at the plants and dealerships, as well as those in the customer service and sales departments. Upholds company policies and procedures regarding parts sales/returns. Coordinates with third party suppliers regarding parts shipments in order to take care of dealers/customers’ needs quickly and efficiently. Provides valued feedback for continuous improvement of our organization. Creates opportunities to increase parts and accessories sales. Provides ideas and support for visual aids and publications that enhance the customer/employee experience. ALL OTHER DUTIES AS ASSIGNED.

Requirements

• High School Diploma or Equivalent
• Customer Service Aptitude
• Verbal and Interpersonal Communication Skills
• Problem Solving Skills
• Computer Proficiency

Responsibilities

• Assists dealers and retail consumers who are requesting parts support.
• Collaborates with outfitters at the plants and dealerships, as well as those in the customer service and sales departments.
• Upholds company policies and procedures regarding parts sales/returns.
• Coordinates with third party suppliers regarding parts shipments in order to take care of dealers/customers’ needs quickly and efficiently.
• Provides valued feedback for continuous improvement of our organization.
• Creates opportunities to increase parts and accessories sales.
• Provides ideas and support for visual aids and publications that enhance the customer/employee experience.
• ALL OTHER DUTIES AS ASSIGNED.

Benefits

• discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees