Affordable Housing Operation Specialist - YMCA of the North Shore
About The Position
The YMCA is a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility. The YMCA of the North Shore is seeking a detail-oriented Affordable Housing Operations Specialist to support the administrative, financial, and regulatory operations of our housing programs across the North Shore. This role plays a key part in ensuring accurate records, regulatory compliance, and operational consistency while partnering closely with Housing leadership, Finance, and external agencies. Position Summary The Affordable Housing Operations Specialist supports day-to-day housing operations by maintaining resident and financial records, coordinating compliance and reporting requirements, and assisting with audits and monitoring activities.
Requirements
- Associate’s or Bachelor’s degree in a related field preferred, or equivalent combination of education and experience
- Experience in affordable housing, property management, or housing compliance preferred
- Proficiency in Google Workspace and Microsoft Office applications, including Excel and Word
- Strong communication skills with the ability to work effectively with individuals from diverse backgrounds
- Excellent organizational, problem-solving, and attention-to-detail skills
- Valid driver’s license and/or access to reliable transportation
Nice To Haves
- Knowledge of Low-Income Housing Tax Credit (LIHTC) programs and local housing regulations a plus
Responsibilities
- Maintain accurate and confidential resident and financial records
- Collect rents, process deposits, and ensure timely system entry
- Support billing and annual rent increases in compliance with regulations
- Assist with delinquency and legal documentation as needed
- Prepare and submit required housing reports (monthly, quarterly, annual)
- Maintain Department of Mental Health (DMH) documentation and records
- Process move-ins and annual recertifications in compliance with regulations
- Coordinate audits, inspections, and file reviews
- Maintain audit-ready resident files
- Prepare reports and documentation for Housing leadership
- Track compliance deadlines and reporting cycles
- Serve as a resource to housing staff on documentation and billing processes
- Maintain confidentiality of resident and financial information
- Support data integrity and documentation standards across housing operations
Benefits
- Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations.
- Health Benefits: Medical, dental, and employer-funded life insurance for full-time staff.
- Generous Time Off 3 weeks paid vacation, plus sick and personal time for full-time employees.
- Retirement Plan: 12% company contribution to your retirement fund (vested, no match required).
- Free Y Membership: Access to swim classes, fitness programs, discounts on childcare, camp, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
