Advocate - (Part-time) Senior Services

Macomb County Government

13d•$21 - $27•Onsite

About The Position

Under direction, assesses and completes intakes for all programs of the Office of Senior Services. Conducts in-home visits to complete assessments, conducts eligibility reviews, makes appropriate referrals and assists clients in completing applications to access public benefits. This part-time position works Monday through Friday. It involves going out in the community and conducting home visits. It is an onsite position and does not involve remote work.

Requirements

Associate’s degree or sixty (60) completed college credit hours from an accredited college or university in Gerontology, Psychology, Social Work, Human Services, or a related field
One (1) year of experience in the Human Services field
Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
Knowledge of current case management techniques and practices
Knowledge of utilizing community resources and networks
Knowledge of Office of Senior Services programs, services, policies and procedures
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff, clients, families, outside professionals, agencies, and the public
Working with diverse populations
Proficient use of portable computer equipment
Effective written, verbal communication and public speaking skills
Performing a variety of duties, often changing from one task to another of a different nature
Assigning, prioritizing, monitoring, and reviewing work assignments
Ability to communicate with older adults in a compassionate and professional manner
Work in an environment which embraces the county’s Dignity Campaign
Effectively speak, write and understand the English language
Understand and carry out oral and/or written instructions
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Work independently
Conduct oneself with tact and courtesy

Nice To Haves

Bachelor’s degree from an accredited college or university in Gerontology, Psychology, Social Work, Human Services, or a related field
One (1) year of home visit experience
Effectively speak, write and understand a language other than English is preferred

Responsibilities

Identifies and assesses the needs of individuals and families for agency programs and services, community-based services and/or in home services.
Performs intakes and assessments of all clients, including home bound individuals, to assess eligibility for services.
Schedules and conducts assessments with clients within established protocols.
Identifies those individuals with health and nutritional risk and makes recommendations for appropriate interventions.
Assists clients in obtaining necessary services which includes emergency, or on-going needs for food, shelter, or other basic requirements.
Researches and maintains a comprehensive list of available community services and makes referrals as appropriate.
Maintains accurate up-to-date records of all services provided and uses applicable computer software as required.
Provides services for identified clients in a specified geographic region.
Prepares and provides community education presentations on services available to clients.
Attends professional development training and administrative team meetings.
Operates an automobile to perform assigned job functions.
Performs related duties as assigned.