Advisor, Natl Color PTS
About The Position
Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products. Your Impact - Responsible for assisting the Regional Color Advisors with the design, integration, and delivery of complex software and inkjet solutions into customer environments using common industry approaches to color management with a mindset focused on multi-vendor integrations and advances color workflow in both Graphic Arts and TDM environments. Provides partner product support to all internal and external customers throughout the assigned region. Designs and communicates complex technical solutions in an easily understood manner to internal and external customers. - Assists the Regional Color Advisors as they develop complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Assists regional sales in generating new business, advising as the color expert in new sales opportunities with new exisiting customers. Helps drive page volume to Canon equipment from competitive devices. Designs application workflows that automate data preparation, preflighting, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's. - Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues to the Product Development teams as a part of Regional Sales Headquarters responsibility for the Americas. - Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution. - Delivers work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the National Support Team. - Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.
- Relevant business experience relating to printing pre-sales/post- sales support in production environments.
- May require travel locally, regionally, nationally and internationally requiring overnight stays (valid drivers' license and acceptable driving record necessary) certain minimum auto insurance coverages required.
- Certified G7 Expert, Certified Color Management Professional Master.
- Actively assist customers with application on-boarding activities to increase print volumes.
Responsibilities
- Assisting the Regional Color Advisors with the design, integration, and delivery of complex software and inkjet solutions into customer environments
- Providing partner product support to all internal and external customers throughout the assigned region
- Designing and communicating complex technical solutions in an easily understood manner to internal and external customers
- Assisting the Regional Color Advisors as they develop complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology
- Assisting regional sales in generating new business, advising as the color expert in new sales opportunities with new exisiting customers
- Helping drive page volume to Canon equipment from competitive devices
- Designing application workflows that automate data preparation, preflighting, postal processing and finishing by utilizing finishing device interfaces, JDF/JMF and available software API's
- Responsible for detailed communications defining product requirements, missing capabilities, market expectations and issues to the Product Development teams
- Responsible for the highest level of support of Canon Canada, Mexico, and Latin America for software product training and problem resolution
- Delivering work product of the highest quality levels while acting as a role model, mentor, and coach to all members of the National Support Team
- Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support
Benefits
- Employee referral bonus
- Employee discounts
- “Dress for Your Day” attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome kit and official merch you can’t get anywhere else
- medical
- dental
- vision
- 401(k) Savings Plan
- discretionary profit sharing
- discretionary success sharing
- educational assistance
- recognition programs
- vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
