Advertising Operations Manager, M&E

RokuNew York, NY
3d$91,000 - $140,000Hybrid

About The Position

Roku is seeking an Ad Operations Manager to join our Media & Entertainment Custom Ad Ops team. In this role, you will manage a team of Ad Ops Associates and Senior Associates who facilitate the launch of M&E campaigns while ensuring compliance with standard processes and quality assurance practices. This team focuses on delivering innovative, impactful products that drive viewer engagement and performance for our M&E partners. We are a very collaborative team, working closely with Client Services, Inventory, and Product teams to meet advertisers’ needs. The ideal candidate can navigate a complex organization with ease. This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.

Requirements

  • 4-7 years of experience in digital ad operations or QA at a publisher or an ad tech company
  • Expert knowledge of digital advertising campaign management, including strategies, tactics, execution, and reporting
  • Experience in display and video advertising with a premium publisher
  • Experience with GAM and digital ad serving tools for video and display
  • Familiarity with Salesforce

Nice To Haves

  • Experience in hiring and developing high-performing teams is a plus
  • Demonstrated success in promoting and sustaining a results-based culture across Ad Operations, consistently driving efficiency and effectiveness.

Responsibilities

  • Lead and develop a team of Ad Ops Associates and Senior Associates who own end-to-end campaign implementation and ensure campaigns launch on schedule without issue
  • Design, implement, and enforce scalable processes that enable the team to work efficiently and maintain quality
  • Partner with M&E leaders to ensure seamless handoffs and error-free campaign setup
  • Collaborate with stakeholders across M&E business units to surface complex issues and present solutions that drive alignment and buy-in.
  • Contribute to strategic projects that drive Roku's revenue growth.
  • Provide operational leadership for the activation of custom ad experiences
  • Represent and advocate for ad ops within large cross-functional initiatives

Benefits

  • This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
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