Advanced Field Service Engineer - Aerospace
About The Position
Join our Aerospace Technical Support (ATS) organization—an elite global team supporting customers 24/7 and ensuring the reliability of Honeywell’s world-class aerospace products. We’re seeking an Advanced Field Service Engineer with strong mechanical, engine, and APU expertise to deliver high-impact remote and on-site technical support for Business and General Aviation (BGA) customers across the Americas. This primarily work-from-home position offers the perfect balance of technical challenge, customer interaction, and flexibility. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Requirements
- strong mechanical, engine, and APU expertise
- deliver high-impact remote and on-site technical support
- expert support for Honeywell mechanical and electrical systems
- analyze and resolve complex technical issues
Responsibilities
- Serve as the primary technical contact for assigned BGA customers, providing expert support for Honeywell mechanical and electrical systems.
- Troubleshoot and resolve engine, APU, and mechanical system issues via phone, email, and on-site visits as needed.
- Provide AOG and on-wing support, both routine and urgent.
- Analyze and resolve complex technical issues, ensuring timely and effective solutions.
- Capture and share technical learnings to strengthen organizational knowledge.
- Collaborate with cross-functional teams to improve reliability and customer satisfaction.
- Maintain strong customer relationships through regular communication and periodic visits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
