Advanced Clinical Applications Specialist, Women's Health (West)

Neurologica Corp

22d

About The Position

Responsible for providing parallel collaboration and interaction with the Clinical Applications Leader, Strategic Accounts Leader, Clinical Marketing Leader and Sales/Clinical Field Leaders to maintain and expand relationships with strategically important large customer accounts.  The Advanced Applications Specialist supports the entire range of Samsung Ultrasound products and services, while leading the customer account clinical planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Requirements

• BA/BS in Business Administration, Communications, Marketing, or other related discipline preferred.
• 8 years of experience in Clinical Sales preferred; experience with large capital equipment preferred as is business-to-business experience; Must have a documented track record in successful selling and the ability to identify and develop new business opportunities.
• Strong presentation skills and the ability to perform clinical and product training to all levels of customers
• Ability to direct teams and implement successful plans.
• Experience in working with key opinion leaders at a national level
• Knowledge and understanding of policies and competitive dynamics in healthcare industry
• Ability to communicate and work effectively within a shared services business model to leverage new products for market share growth
• Ability to communicate with engineers, technical support personnel, doctors, clinicians and health care professionals on issues relating to product performance, and the health care industry generally
• Experience in 3rd party reporting management
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment.
• Must be highly motivated, possess leadership skills, and can contribute to the company’s development.
• Willing to travel internationally and overnight.
• Valid driving license and satisfactory driving record is mandatory, and background and drug testing (pre- and post-employment) is required.
• Must be able to handle more than one project and task in unison.
• Ability to act in an autonomous role with little, if any, management direction.
• Must be a result oriented, team player, people person.
• Budget, expense, and resource management experience required.
• Customer focused and oriented.
• Very detailed and organized.
• Must have and exhibit excellent presentation skills in small and large groups situations.
• Social media experience with LinkedIn, YouTube, Face Book, Twitter and other web media outlets
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Comfortable with technology, be able to present using a laptop computer and be able demonstrate proficiency with MS Office package, including Excel, Word, and PowerPoint, as well as Outlook, Internet Explorer, and Google Chrome
• Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management.
• High attention to detail
• Understanding of terminology and ability to share and communicate timely, and effectively both verbally and written.
• Ability to organize and prioritize tasks resulting in consistent productivity.
• Function within and support a team environment and build strong working relationships.
• Dependable and punctual
• Meet accuracy and productivity goals
• Good problem-solving skills, ability to evaluate situations and prioritize factors in decision making.
• Self-motivated, utilize available resources for self-improvement and development.
• Flexible: able to follow directives and accomplish tasks outside of normal duties
• Maintain active credentials of industry certifications
• Willingness to travel internationally, overnight, and on weekends with 75% travel required
• Must have a valid driver’s license and satisfactory driving record; background and drug testing (pre‑ and post‑employment) is required
• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Must be able to stand for long periods of time (8-15 hours) for multiple days
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason, strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

Nice To Haves

• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable.

Responsibilities

• Establishes productive, professional relationship with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
• Proactively communicate and update the leadership team in a timely and responsive manner.
• Collect Voice of the Customer (VOC) feedback and effectively communicate with the product team.
• Assist Clinical Education Leaders in development and mentorship of new CAS team members.
• Support the development and mentorship of the Clinical Applications Team within region, fostering a collaborative, positive and high-performing work environment.
• Provide clinical applications support as required for KOLs, large key and strategic customer product demonstrations and installations.
• Provides clinical management support for ultrasound reporting interfaces and networking.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Analyzes strategic accounts educational needs in ultrasound and plans as well as delvers solutions.
• Work with the Clinical Leaders to coordinate team schedules and resource planning to support customer visits, and product demonstrations to maintain maximum efficiency of Samsung investments.
• Maintain all industry certifications.
• Achieves strategic customer objectives defined by company management.
• Maintains high customer satisfaction ratings that meet company standards.
• Supports scientific meetings and trade shows.

Benefits

• Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
• Generous paid time off, tuition reimbursement, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level