Director, Clinical Enterprise (Women's Health)

OhioHealth•Columbus, OH

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: The Clinical Enterprise Director will have operational and strategic responsibilities for a portfolio of physician practices, ambulatory care settings and/or programmatic leadership within a service line. The position will be responsible for the ongoing operational execution of defined service line clinical programs, engaging with highly matrixed relationships throughout the enterprise and with all business units. This role will partner with physician and administrative leadership teams to drive successful efforts to support service line, medical group, and care site goals on delivering on the value equation of quality, service, and cost efficiency, while maintaining an exceptional provider and staff culture. This role reports to a Sr Director or Vice President, Clinical Enterprise.

Requirements

Bachelor's Degree (Required)
SPECIALIZED KNOWLEDGE Medical Group/Hospital/Service line operations, strategic planning, process improvement / LEAN operations, business acumen, strong organizational and project management skills, strong understanding of stakeholder engagement skills.

Responsibilities

Daily Operations – Accountable for the achievement of goals established in all key areas including those such as programmatic strategy, ambulatory growth and access, efficient operations, patient engagement and satisfaction, quality, physician and associate culture, and annual operating budget.
Directs collection, analysis, and interpretation of data significant to program/Service Line. In addition, the position will facilitate the implementation of operational workflow optimization initiatives, standard operating procedures, processes, and system initiatives.
Responsible for the recruitment, management, and development of their direct reports and by extension, those individuals’ multidisciplinary teams.
Responsible for maintaining current programmatic accreditations, as deemed appropriate.
Strategic Planning - Participation in planning and program/service development, deployment, and execution.
Develops, coordinates, evaluates and/or implements service line program continuous improvement.
Works collaboratively with Service Line leadership team to establish organization goals.
Growth – Through the Clinical Enterprise standard processes, provide strategic and operational direction in support of the Service Line leadership regarding the selection and implementation of new sites of care, coordination of physician acquisition and recruitment to meet OhioHealth Central Ohio and Regional growth strategies and business-related needs.
Oversees sales/marketing activities for direct-to-consumer programs/services where appropriate.
Business Plans and Development – Provides business plan consultation, development, support, and execution in support of the Service Line Leadership as needed to achieve successful growth and effective practice/departmental operations.
Maintains a strong understanding of financial analysis, budget management, forecasting, and business plan development, as well as physician productivity, revenue, and expense management, facilitating effective fiscal direction and management of pertinent resources.
Communication and Representation – Fosters regular bi-directional information channels between physician leadership, APP leadership and operational leadership teams.
Helps to translate the Strategic Vision of the Service Line into the Strategic Planning for the larger Service Line team.
May represent the service line in any number of system meetings (i.e., CE Gemba, Goal Deployment).
Physician Relations – Participates in the recruitment and the on-boarding of new physicians and performance management of employed physicians within the OhioHealth Physician Group.
Provides physician-hospital relationship support between employed physicians and hospital leadership as needed, in both OhioHealth hospitals and non-OhioHealth hospitals.
Maintains positive working relationships with independent and affiliate physicians/physician groups to support Service Line and hospital goals.
Leadership Development – Managerial oversight of practice/departmental managers and others, as applicable, consistent with Clinical Enterprise structure.
Consistently fosters an environment of growth and development, demonstrating People Developer and Culture Builder competencies to support the elevation of the Service Line’s practice/departmental management team to own and advance the individual portfolios as well as build talent for the future.
Consultation and Leadership – Provide interpersonal consultation and operational leadership, as necessary, to establish strong, effective working relationships with physicians and associates.
Partners with the physician leadership team to ensure improving clinical performance and positive physician behavior with physicians within the portfolio.
Operational Integration – Partner with Clinical Enterprise and Care Site Leaders to align and standardize ambulatory operations with Clinical Enterprise standard operating procedures, processes, and policies, as well as any regulatory requirements.
Collaborate with various system stakeholders (i.e., Business Development, Strategy, Finance, Human Resource) to ensure comprehensive and inclusive review of influencing factors and future-state impacts of business decisions and strategic initiatives.
Plans and directs project management activities, working with other departments within Service Line or the other OhioHealth departments.
Physician Compensation – Provides insight and support toward the development/maintenance of the physician compensation plans represented within their portfolio.
Physician and Partner Contracting – In partnership with the Service Line Leadership contribute to supporting business case to present to and request contract amendments for final approval by President OPG.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.