Adult Services Support Coordinator

Avalon Housing • Ann Arbor, MI

27d • Onsite

About The Position

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness. Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes. If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you. Using a Housing First approach, Avalon's Support Coordinators provide outreach, intensive case management and housing support services to Avalon tenants and clients. The individuals we serve face many challenges, including mental illness, substance use disorders, and/or chronic medical conditions in addition to chronic homelessness. Our clients live in Avalon Housing units, with private landlords or in public housing located within Washtenaw County. Support Coordinators collaborate with community partners to coordinate delivery of a broad range of services that meet the mental, physical, psycho-social and housing needs of our clients, either through direct service or connections to appropriate resources. In addition to a competitive salary, here are some of the key benefits that Avalon staff receive: Paid Time Off: Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month! Medical Benefits: Full-time employees can select from three comprehensive medical insurance plans, including coverage options for your family. Plus, Avalon covers dental and vision insurance - with no per-payroll premium contribution!! Life and Disability Plans: Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums. 403(b) Retirement Plan: Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Requirements

• Bachelors or Master's degree in a social or behavioral science or relevant field or three years of relevant experience
• Experience working with people who are homeless, people with mental illness, chronic health issues, and/or addiction disorders, or similar populations
• A valid Michigan driver's license and reliable transportation are required. You may be required to transport clients in your personal vehicle.

Nice To Haves

• Skilled in crisis response situations
• Strong verbal and written communication skills
• Positive and enthusiastic attitude and strong commitment toward helping those in need
• Strong organizational skills
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs, ability to engage with individuals in their current stage of change. Experience with or acceptance of harm reduction principles
• Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way

Responsibilities

• Provide direct case management and/or coordinate with case managers in the community to provide continuity of service for individuals and families we serve
• Ongoing, active outreach to tenants/clients
• Comprehensive tenant assessments and action plans to achieve goals
• Ongoing case management for clients, including maintenance of clinical records and progress notes
• Collaboration with property management to coordinate eviction prevention efforts
• Provide crisis intervention as needed
• Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
• Assist tenants in developing basic life skills including maintaining an apartment
• Provide budgeting/financial literacy support
• Link tenants to employment and skill development opportunities
• Build community and peer support among tenants including participation in community programming activities
• Meet documentation requirements as dictated by program need
• Effectively build relationships with local community and external agencies
• Participate in on-call rotation and occasional evening and weekend work as necessary
• Attend staff meetings, retreats and professional training sessions
• Assist tenants as needed with activities of daily living

Benefits

• Paid Time Off: Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month!
• Medical Benefits: Full-time employees can select from three comprehensive medical insurance plans, including coverage options for your family. Plus, Avalon covers dental and vision insurance - with no per-payroll premium contribution!!
• Life and Disability Plans: Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums.
• 403(b) Retirement Plan: Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.
• excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short Term Disability plans, Employee Assistance & Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level