Adult Services Librarian (40 hrs.) - Hilliard Branch

Columbus Metropolitan Library • Hilliard, OH

4h • $50,565 - $67,933 • Onsite

About The Position

As an Adult Services Librarian, you will provide customer service, in-depth reference assistance, specialized training and programming, and reading recommendations. You will train and guide staff and customers in the use of research databases, community resources, digital resources, and reference tools. Additionally, you may serve as the Collection Lead for the location, working with Collection Services to manage and merchandise materials.

Requirements

• Master’s of Library and Information Science Degree from ALA accredited institution of higher learning required.
• 1-3 years’ experience working with the public required.
• Ability to use appropriate judgment in handling information and records.
• Ability to work independently with limited direction.
• Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
• Ability to effectively present in a variety of formal settings - one on one, group, peers, direct reports, etc. Command attention and manage group process.
• Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.

Responsibilities

• Proactively provides a high level of customer service and assists customers through various aspects of utilizing the library, including expert level reference service in person, over the phone, by email and chat.
• Initiates the development, implementation, and promotion of adult programs to increase awareness of library resources.
• Provides readers’ advisory to customers (in person and virtually) using appropriate sources of information including knowledge of the collection, the publishing industry, and relevant resources.
• Evaluates and provides feedback on the location’s collection and leads collection management and visual merchandizing activities based on knowledge of the community needs, usage levels, and relevance of materials.
• Constructs and applies a detailed approach to training for customers and staff on the use of library resources (print and digital) and/or community resources. Models the use of such resources.
• Adds expertise to system-level information and community resource training for staff.
• Promotes the library through community outreach, relationship building and information sharing.
• May be the location liaison for Life Skills, working with the Library’s Life Skills Program Leader and community members to understand and meet the needs of adult customers, particularly in the areas of social services and job help.
• Supervises volunteers and/or practicum students/interns.
• May participate and present at local, state, and national conferences.
• Assumes responsibility for the operation of the location in the absence of a manager.
• Performs additional duties as assigned including being a project lead and/or serving on task forces, committees, etc.

Benefits

• A robust benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs for your peace of mind.
• Generous paid time off and leave options to balance your work and personal life.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans to complement your lifestyle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees