Adobe Platform Functional Consultant

Accenture•Redmond, WA

43d

About The Position

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. http://www.accenture.com/song You are: A curious and collaborative Adobe Experience Cloud practitioner with a passion for marketing technology and customer experience. You bring hands-on experience across multiple Adobe solutions and are eager to grow your functional expertise. You're comfortable working with cross-functional teams to translate business needs into platform capabilities and support delivery of scalable, data-driven marketing solutions. The work: Support functional delivery across Adobe Experience Cloud solutions including: Adobe Experience Manager (AEM) for content management Adobe Real-Time CDP for audience segmentation Adobe Target for personalization Adobe Campaign for cross-channel orchestration Adobe Analytics for performance insights Adobe Workfront for marketing workflow and content operations Assist in translating business requirements into user stories and functional documentation Participate in discovery workshops and solution design sessions Collaborate with product owners, developers, and QA to ensure delivery aligns with business intent Contribute to backlog grooming, sprint planning, and testing activities Support content supply chain initiatives by helping streamline planning, production, and delivery workflows using Workfront and AEM Assets Stay current on Adobe platform capabilities and emerging trends (e.g., GenAI, personalization, data privacy) Help prepare training materials, documentation, and change management assets

Requirements

Minimum 2 years of experience in marketing technology or digital experience platforms, including exposure to at least two Adobe Experience Cloud products (e.g., AEM, RT-CDP, Campaign, Target, Workfront)

Nice To Haves

You've supported Adobe platform implementations or enhancements
You hold Adobe certifications (e.g., AEM Business Practitioner, Adobe Campaign, Workfront)
You've worked with GenAI tools or personalization engines
You're familiar with content supply chain concepts or marketing operations platforms
You have experience in regulated industries (e.g., financial services, life sciences, healthcare)
Understanding of digital marketing workflows, content lifecycle, and customer journey mapping
Experience working in agile or hybrid delivery environments
Strong communication and collaboration skill

Responsibilities

Support functional delivery across Adobe Experience Cloud solutions including: Adobe Experience Manager (AEM) for content management
Adobe Real-Time CDP for audience segmentation
Adobe Target for personalization
Adobe Campaign for cross-channel orchestration
Adobe Analytics for performance insights
Adobe Workfront for marketing workflow and content operations
Assist in translating business requirements into user stories and functional documentation
Participate in discovery workshops and solution design sessions
Collaborate with product owners, developers, and QA to ensure delivery aligns with business intent
Contribute to backlog grooming, sprint planning, and testing activities
Support content supply chain initiatives by helping streamline planning, production, and delivery workflows using Workfront and AEM Assets
Stay current on Adobe platform capabilities and emerging trends (e.g., GenAI, personalization, data privacy)
Help prepare training materials, documentation, and change management assets