Admissions Supervisor

Acadia Healthcare•New Castle, DE

14d

About The Position

We are seeking a dedicated and organized individual to join our team as an Admissions Supervisor at MeadowWood Behavioral Health Hospital. In this role, you will play a crucial part in ensuring the efficient and safe operation of our admissions department. Your expertise in patient prioritization, clinical knowledge, and staff supervision will contribute to the success of our team. MeadowWood Behavioral is a renowned healthcare facility committed to providing exceptional mental health services to our community and in Intake and Admissions, you can make a real difference in the lives of our patients. Shift: Monday-Friday 11p-7A

Requirements

Bachelor's degree in a social service field is preferred.
Master's degree in a social services field or RN preferred.
In some states, may also require registration as a nurse, in which case, an associate's or bachelor's degree in nursing is required.
One or more years of experience in a healthcare admissions role is preferred.
One or more years of supervisory/lead experience in a healthcare admissions setting is preferred.
CPR and de-escalation/restraint certification preferred (training available upon hire and offered by the facility).
First aid certification may be preferred based on state or facility requirements.

Responsibilities

Plan, assign, and supervise duties during assigned shifts to promote patient safety and departmental efficiency.
Prioritize potential admissions based on patient needs and the facility's capacity to provide appropriate care.
Demonstrate expertise in milieu management to create a conducive environment for patients.
Apply clinical assessment, diagnoses, and interventions knowledge appropriately with patients.
Coordinate with the business office to ensure timely and accurate financial counseling for patients, as needed.
Provide guidance and direction to staff, fostering trust, respect, and cooperation within the team.
Ensure completion of EMTALA logs, if applicable, for each patient seen by admissions.
Act as a preceptor during staff training, supporting the development of new admission team employees.
Promptly report any challenges during shifts to the Admissions Operations Coordinator or Admissions Director.
Maintain a positive, empathetic, and professional attitude towards customers at all times.
Address and resolve complaints promptly to ensure patient satisfaction and safety.