Admissions Specialist (ADMSSPC-01)

New Freedom's Career•Phoenix, AZ

14h•Onsite

About The Position

The New Freedom Admissions Specialist supports the foundational processes of the Admissions Manager and the New Freedom Admissions mission. This role supports individuals seeking services and placement in New Freedom programs for successful transition/re-entry from incarceration, addiction programs, homelessness, and the overall community.

Responsibilities

Respond to community inquiries, assess needs, and provide appropriate treatment or referral options.
Conduct timely follow-up on New Freedom referral messages and schedule/complete pre-screen phone interviews.
Create and maintain accurate Salesforce records and assist with EMR chart preparation, including documentation and ROIs.
Coordinate with SMI clinics, partner programs, parole/probation, and internal teams to obtain necessary candidate information.
Support the Admissions Manager and ensure proper routing of incoming calls to relevant departments.
Assist with Clothing Room tasks and manage ordering of clothing and hygiene items for intake kits.
Communicate professionally with internal and external stakeholders while representing New Freedom’s mission and values.
Manage time, tasks, and responsibilities independently with strong accountability and follow-through.
Performing additional duties as assigned to support our mission.

Benefits

Competitive pay
Enhanced health insurance
$0 Medical Plan available and other majority paid by company options
$0 primary care co-pay
$2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
Flexible Spending Account- medical and dependent care options
Low-cost dental, vision, & supplemental coverage
Company-paid life insurance & short-term disability
Employee Assistance Program
Voluntary Pet Insurance
401(k) with company match
Generous paid time off
Free meals, snacks, drinks, & gym access
Free onsite training & certifications – CPR, Safety Care, Peer Support, and more