Admissions & Records Assistant 3

Nevada State College • Henderson, NV

47d

About The Position

Nevada State University invites applications for the position of Admissions & Records Assistant 3. The Admissions & Records Assistant 3 will support the Office of the Registrar by overseeing front desk operations and supervising student employees. This position also includes training and mentoring student employees. Strong interpersonal, communication, and organizational skills, along with the ability to handle confidential information, are essential for success in this position. About the institution: Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else. Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial. We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada. We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community. We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Requirements

• Graduation from high school or equivalent education and three years of clerical experience, two years of which was in a college admissions and/or records office or relevant student services area which included records maintenance, public/customer relations, evaluation of detailed information and documents, and the explanation of complex policies and procedures; OR one year of experience as an Admissions & Records Assistant 2 in Nevada State service; OR an equivalent combination of education and experience as described above.
• Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).

Nice To Haves

• Associate Degree or higher.
• Previous experience working with student information systems such as PeopleSoft, Banner, Jenzabar, etc.
• Previous experience with a college admissions and/or records office or relevant student service area which included record maintenance, public/customer relations, evaluation of detailed information and documents, and the explanation of complex policies and procedures.
• Ability to maintain confidentiality in all aspects of the job.
• Experience with diverse populations.
• Experience using educational technology, demonstrates competency with computer applications and databases.
• Organized, detailed orientated, and a problem solver.
• Bulleted list of preferred qualifications.

Responsibilities

• Manage the front desk operations of the Office of the Registrar including responding to students, staff, and other educational institutions in a timely manner, assisting students with enrollment issues, maintaining student records and resolving issues and complaints. Using myNevadaState and OnBase to assist students and ensure student records are accurate.
• Supervise student employees including hiring, training, and providing daily supervision and assignment of duties and processing time entries.
• Reference, retain, recall and apply NSU and Nevada System of Higher Education policies and procedures as it relates to registration and student records.
• Review and process registration forms including, but not limited to, transcript and enrollment verification requests, students' personal information update, add/change of majors or minors, etc.
• Updating, maintaining, and troubleshooting the Registrar's webpage and FAQs.
• Maintain budget records, including assisting with budget preparation, preparing deposit documents, preparing travel documents, and ordering supplies. Using Workday to create Purchase Orders, Verify Procurement, etc.
• Other duties and projects as assigned.

Benefits

• Nevada State University offers excellent benefits, including a generous vacation & sick benefits, 12 paid holidays, educational benefits, a choice between three health insurance plans that can be supplemented with flexible spending accounts or health savings accounts, and an excellent pension retirement plan through the Public Employees' Retirement System of Nevada. The plan requires employees to withhold 19.25% of the budgeted salary toward retirement with an equal employer match of 19.25%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED